Jamie Hyatt

I managed all lease expirations, renewals, rent collections, resident functions, and marketing. I scheduled all turnkey units, and performed regular property unit inspections. I established and maintained a property management plan and preventative maintenance policies. Regular account audits were done by myself as well as all account corrections. I also trained new employees on companies policies and procedures.

As the assistant manager with Gem Management I built relationships with owners, residents and onsite staff to achieve company profit and tenancy objectives. I reviewed applications, leases, and financial records in alignment with company policies and procedures. Responded to customer inquires and grievances while communicating property issues to our home office. I established and maintained property management plan and preventative maintenance policies.

I tended to customer needs and assured all opening and closing duties were tended to.

I began as a leasing agent with Southwood overseeing all marketing and filling vacancies. After two years with the company I moved up to a management position. I maintained units to ensure market-readiness, coordinated the maintenance team to maintain property appearances and functions.