Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Iannuzzi

Roseland

Summary

Versatile professional with experience in education, HR support, and customer service. Skilled in onboarding, benefits assistance, client communication, and collaboration. Strong background in problem-solving, conflict resolution, and multitasking. Seeking to apply transferable skills in a corporate role.

Overview

9
9
years of professional experience

Work History

First Grade Teacher

Parsippany Troy Hills
02.2021 - Current
  • Develop and implement daily lesson plans aligned with Common Core State Standards
  • Use differentiated instruction strategies to support students with varied learning needs
  • Foster a positive classroom environment through behavior management, SEL activities, and regular communication with families
  • Integrate technology tools such as Seesaw and Google Classroom to support learning
  • Collaborate with grade-level team and special education staff to implement IEP and 504 accommodations
  • Utilize project management and productivity tools (Google Suite, Seesaw, Zoom) to manage learning content and communication workflows
  • Regularly present to parents, staff, and leadership on student progress, program initiatives, and educational outcomes

Human Resources Associate

Extensis Group
08.2017 - 08.2021
  • Facilitated client and employee activation and onboarding processes, ensuring smooth transitions and compliance with company protocols
  • Led benefit open enrollment sessions and conducted detailed comparisons of available benefit plans to support informed employee decisions
  • Reviewed and processed employee benefit elections, including medical, dental, vision, 401(k), commuter benefits, and other voluntary options
  • Advised employees on qualifying life events (QLEs) and guided them through benefits changes and documentation requirements
  • Addressed payroll-related matters including direct deposit setup, check reprints, garnishment processing, payroll deductions, and W-2 inquiries
  • Responded to paid time off (PTO) questions and tracked accruals and balances in accordance with company policy
  • Completed verification of employment (VOE) requests for current and former employees in a timely and confidential manner
  • Provided guidance on COBRA coverage, leave of absence (LOA), disability claims, FMLA, and unemployment benefits
  • Responded to inquiries regarding workers’ compensation claims and provided certificates of insurance as needed

Repair Coordinator

Rebecca Minkoff
10.2016 - 08.2017
  • Served as the primary point of contact for all customer repair inquiries, delivering high-quality service through phone and email communications
  • Resolved customer concerns efficiently and empathetically, ensuring satisfaction and strengthening brand loyalty
  • Collaborated cross-functionally with e-commerce, production, and finance teams to troubleshoot issues and streamline resolution processes
  • Spearheaded the development and implementation of a new handbag repair procedure, improving turnaround time and customer experience
  • Managed brand presence across social media platforms, including Facebook, Instagram, and Twitter, responding to customer messages and promoting engagement
  • Oversaw outbound logistics, ensuring timely and accurate shipment of repaired items and replacements to customers

Education

Certificate - Supervisor Certificate

Montclair State University
Montclair, NJ
09-2025

Master of Arts - Elementary Education

Fairleigh Dickinson University
Madison, NJ
05-2020

Bachelor of Arts - Communications Concentration in Public Relations

Monmouth Univerity
Long Branch, NJ
05-2016

Skills

  • Customer Relationship Management
  • Conflict Resolution
  • Presentation and Public Speaking
  • Calendar and Schedule Management
  • Multi-Tasking in Fast-Paced Environments
  • Detail-Oriented Execution
  • Problem Solving and Issue Resolution

Timeline

First Grade Teacher

Parsippany Troy Hills
02.2021 - Current

Human Resources Associate

Extensis Group
08.2017 - 08.2021

Repair Coordinator

Rebecca Minkoff
10.2016 - 08.2017

Certificate - Supervisor Certificate

Montclair State University

Master of Arts - Elementary Education

Fairleigh Dickinson University

Bachelor of Arts - Communications Concentration in Public Relations

Monmouth Univerity

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