Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Iehl

Alta,IA

Summary

Certified Coding Associate (CCA) February 2024

Familiar with HIPAA requirements.

Knowledge of ICD-10-CM and CPT.

Seeking entry level coding position.

Overview

18
18
years of professional experience

Work History

Customer Service Specialist

QC Supply
Storm Lake , IA
2022.12 - Current
  • In charge of show room, accuracy of inventory, locating missing stock.
  • Key Role in pushing show products to the local 4-H clubs.
  • Help customers with questions about products, help order the correct part.
  • Maintain professional relationship with customers and vendors.
  • Delivered personalized customer service relating to questions and promptly resolving basic problems on customer accounts.

Numerous Positions

Walmart
Storm Lake , IA
2006.08 - 2022.09

Fullfillment Shopper 10/2021 to 09/2022

  • Met daily goals of wait time under 2 minutes, Pick accuracy of 92%
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Chose top-quality items to fulfill over 100 daily customer orders.

Department Manager Online Grocery 07/2020 to 10/1021

  • Distributed daily tasks to appropriate employees and checked to complete duties within time frames.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.

Bakery/Deli Department Manager 05/2019 to 03/2020

  • Completed daily tasks in a timely manner.
  • Met daily goals on temperature checks and dating products.
  • Treated associates with fairness and respect, providing recognition of accomplishments.

Training Coordinator 01/2019 to 05/2019

DSD Receiver 09/2018 to 01/2019

Automotive Service Writer 04/2018 to 09/2018

Front End Zone Supervisor 11/2012 to 04/2018

Training Coordinator 03/2012 to 11/2012

Customer Service Manager 05/2008 to 03/2012

Customer Service Associate 03/2008 to 05/2008

Customer service Manager 02/2007 to 03/2008

Cashier 08/2006 to 02/2007

Education

Undergraduate Certificate - Medical Billing And Coding

DeVry University
Naperville, IL
2023-12

License in Massage Therapy -

Institute of Therapeutic Massage And Wellness
Davenport, IA
03.2006

Skills

  • Leadership
  • Team Player
  • Problem Solver
  • Verbal and Written Communication
  • Self Starter
  • Multitasking and Prioritization
  • Courteous with Strong Service Mindset
  • Adaptability
  • Quick Learner
  • HIPAA Compliance
  • Microsoft Word,Excel, Outlook
  • Typing Speed 32 words per minute
  • Efficient and Detail-Oriented

Timeline

Customer Service Specialist

QC Supply
2022.12 - Current

Numerous Positions

Walmart
2006.08 - 2022.09

Undergraduate Certificate - Medical Billing And Coding

DeVry University

License in Massage Therapy -

Institute of Therapeutic Massage And Wellness
Jamie Iehl