Hi, I’m
Jamie Jackson
Norcross,GA
“Tomorrow belongs to those who prepare for it today.”
Malcom X
Summary
Results-driven Operations Manager with over 10 years of experience leading diverse teams and optimizing operational efficiency in fast-paced environments. Proven track record of spearheading process improvements, driving cost savings, and enhancing productivity. Adept at overseeing all facets of operations, including logistics, supply chain management, inventory control, and quality assurance. Skilled communicator and strategic planner, able to collaborate effectively with cross-functional teams to achieve organizational goals. Recognized for delivering exceptional results while maintaining a strong focus on customer satisfaction and employee development. Seeking to leverage leadership expertise and operational acumen to drive success in a dynamic organization.
Overview
18
years of professional experience
1
Certificate
Work History
Diversified
Operations Manager, Warehouse
06.2021 - 03.2024
Job overview
- Provided comprehensive training and guidance to over 10 supervisors and team leaders across multiple departments, fostering cultures of excellence and continuous improvement
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs by 15%
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Directed inbound and outbound logistics operations, prioritizing safety performance and maintaining high standards of logistics quality management.
Fry Reglet
Shipping Manager
03.2019 - 05.2021
Job overview
- Directed and supervised 20 employees across multiple departments, providing training and guidance to ensure adherence to operational standards and productivity goals
- Managed and oversaw daily shipping procedures, ensuring timely and accurate processing of orders to meet customer expectations
- Conducted regular audits of shipping procedures, identifying areas for improvement and implementing corrective actions.
- Utilized ERP system to effectively track, prioritize, and manage all document and package flows, enhancing efficiency and accuracy in shipping operations
- Reduced order errors with thorough quality control checks before dispatching shipments.
Dekalb County Watershed Management
Warehouse Lead Supervisor
11.2014 - 02.2019
Job overview
- Led, directed, and managed operations across multiple sites within shipping and receiving departments, ensuring efficient workflow and adherence to quality standards
- Excelled in inventory management, implementing effective strategies to optimize inventory levels and minimize discrepancies
- Improved warehouse efficiency 35% by implementing new inventory management systems and organizational strategies.
- Reduced product damage during storage and transportation 60% by enforcing proper handling techniques and safety protocols.
- Implemented streamlined processes and procedures to enhance operational efficiency and reduce turnaround times for shipping and receiving tasks
- Maintained accurate records of inventory levels, shipments, and receipts, facilitating effective decision-making and resource allocation.
Publix Supermarkets
Team Lead/Supervisor
09.2006 - 10.2014
Job overview
- Led and trained 8 associates in executing daily tasks while upholding high standards of cleanliness and organization.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
Education
Strayer UniversityChamblee, GA
BA Business Administration
06.2026
Skills
- Shipping and receiving
- Lean principles
- Waste Reduction
- Cost Reduction
- Order Fulfillment
- Distribution and Warehousing
- Inventory Control
- Process Improvement
- Maintenance Planning
- Strategic Planning
- Cross-functional communications
- Workflow Optimization
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
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morning
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evening
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Timeline
Operations Manager, Warehouse
Diversified
06.2021 - 03.2024
Shipping Manager
Fry Reglet
03.2019 - 05.2021
Warehouse Lead Supervisor
Dekalb County Watershed Management
11.2014 - 02.2019
Team Lead/Supervisor
Publix Supermarkets
09.2006 - 10.2014
Strayer University
BA Business Administration
Certification
People Management Training,Project Management Institute - 8 years