Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Jackson

Thompson Ridge,NY

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

4
4
years of professional experience

Work History

Phlebotomist

Actalent
02.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Medical Assistant

Crystal Run Healthcare Middletown
08.2023 - 02.2024
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Medical Assistant

Middletown Pediatrics
01.2022 - 07.2023
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Phlebotomist

New York Blood Center
08.2020 - 02.2021
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.

Donor Service Specialist

New York Blood Center
12.2019 - 08.2020
  • Enhanced donor satisfaction by providing exceptional customer service and addressing their inquiries.
  • Streamlined the donation process for increased efficiency and donor retention.
  • Contributed to fundraising goals by effectively managing donor information and maintaining accurate records.
  • Established strong relationships with donors through regular communication and timely followups.

Education

Bachelor of Science - Psychology

Ashworth College
Norcross, GA
03.2025

Training - Patient Care Techician

HC Staffing & Training LLC
Middletown, NY
03.2024

Training - Phlebotomy

HC Staffing & Training LLC
Middletown, NY
11.2023

No Degree - Medical Office Assistance

Ashworth College
Norcross, GA
01.2022

High School Diploma -

Pine Bush High School
Pine Bush, NY
06.2015

Skills

  • Venipuncture
  • Paperwork Processing
  • Data Entry
  • Patient confidentiality

Timeline

Phlebotomist

Actalent
02.2024 - Current

Medical Assistant

Crystal Run Healthcare Middletown
08.2023 - 02.2024

Medical Assistant

Middletown Pediatrics
01.2022 - 07.2023

Phlebotomist

New York Blood Center
08.2020 - 02.2021

Donor Service Specialist

New York Blood Center
12.2019 - 08.2020

Bachelor of Science - Psychology

Ashworth College

Training - Patient Care Techician

HC Staffing & Training LLC

Training - Phlebotomy

HC Staffing & Training LLC

No Degree - Medical Office Assistance

Ashworth College

High School Diploma -

Pine Bush High School
Jamie Jackson