Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamie Jean-Baptiste

Cambridge,MA

Summary

Reliable and observant professional with a strong background in security, childcare, and customer service. Skilled in maintaining order, de-escalating conflicts, and ensuring safety in fast-paced and high-pressure environments. Fluent in Haitian Creole and French, with proven ability to communicate effectively and support diverse communities. Passionate about creating a secure, respectful, and structured environment within correctional facilities.

Overview

6
6
years of professional experience

Work History

Childcare Assistant

Creative Learning Academy Inc
Arlington, MA
03.2024 - 04.2025
  • Provided safe and nurturing environment for children of all ages.
  • Maintained accurate records of daily attendance and other related information.
  • Performed light housekeeping duties such as tidying up toys after playtime is over.

Team Member

Shake Shack
Somerville, MA
08.2023 - 08.2024
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to achieve daily goals.

Barista

Caffe Nero
Winchester, MA
12.2023 - 01.2024
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Security Officer

Allied Universal Security Services
Boston, MA
02.2022 - 06.2022
  • Maintained accurate logs of all security related activities.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Crew Member

Raising Cane's Restaurants
Boston, MA
04.2021 - 12.2021
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.

Cashier

Dollar Tree
Somerville, MA
02.2021 - 10.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Barista

Caffe Nero
Arlington , MA
01.2019 - 04.2020
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Ground beans for espresso shots according to individual customer specifications.

Education

High School Diploma -

Somerville High School
Somerville, MA
06-2019

Skills

  • Child supervision
  • Activity planning
  • Record keeping
  • Safety protocols
  • Conflict resolution
  • Team collaboration
  • First aid certification

Languages

English
Professional
Haitian Creole
Professional

Timeline

Childcare Assistant

Creative Learning Academy Inc
03.2024 - 04.2025

Barista

Caffe Nero
12.2023 - 01.2024

Team Member

Shake Shack
08.2023 - 08.2024

Security Officer

Allied Universal Security Services
02.2022 - 06.2022

Crew Member

Raising Cane's Restaurants
04.2021 - 12.2021

Cashier

Dollar Tree
02.2021 - 10.2021

Barista

Caffe Nero
01.2019 - 04.2020

High School Diploma -

Somerville High School

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