Jamie Jensen
East Stroudsburg,PA
Summary
Driven and versatile professional with a proven track record at Chik-Fil-A, excelling in customer satisfaction and team leadership. Skilled in food safety and inventory management, adept at fostering a collaborative environment while ensuring compliance with health standards. Demonstrated ability to enhance operational efficiency and maintain high-quality standards, contributing to significant customer engagement and repeat business.
Overview
2025
2025
years of professional experience
Work History
Grounds Maintenance Worker
Crag Burn Golf Club
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
Associate
Weis
09.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Pizza Maker
Pizza Italia
01.2019 - 12.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Line Cook
Olympia Restaurant
01.2015 - 12.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Kitchen Manager
Chik-Fil-A
01.2016 - 12.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
High School Diploma -
West Valley High School
West Valley, NY01.2016
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Safe food handling
- Sanitation standards
- Health code compliance
Timeline
Associate
Weis
09.2024 - Current
Pizza Maker
Pizza Italia
01.2019 - 12.2023
Kitchen Manager
Chik-Fil-A
01.2016 - 12.2018
Line Cook
Olympia Restaurant
01.2015 - 12.2019
Grounds Maintenance Worker
Crag Burn Golf Club
High School Diploma -
West Valley High School
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