Jamie Jermark
Summary
Accomplished Business Manager with a proven track record, enhancing financial health through strategic leadership and financial management. Skilled in payroll administration and fostering positive customer relationships, demonstrated expertise in Microsoft Office and QuickBooks elevates operational efficiency. Achieved significant improvements in financial operations and employee management, ensuring compliance and streamlined processes.
Overview
25
25
years of professional experience
Work History
Business Manager
St. John the Baptist Catholic Church
02.2020 - 01.2025
- Collaborated with Finance Council to align operational objectives.
- Conducted financial analyses for informed decision-making.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Guided strategic planning sessions, aligning organizational goals.
- Communicated with parishioners and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Generated comprehensive payroll reports for management to facilitate budget planning and forecasting.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Store Manager
Becker Auto and Trailers
07.2019 - 01.2020
- Resolved customer complaints for improved store reputation and loyalty.
- Established a welcoming atmosphere to encourage repeat business.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
CSR
Anderson Insurance Agency
12.2017 - 07.2019
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Complied with federal and state regulations by implementing updated payroll policies and procedures.
- Maintained payroll information by calculating, collecting, and entering data.
Business Manager
Krone's Service Center, Inc
08.1999 - 11.2017
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Reduced excess inventory with effective stock categorization.
- Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes.
- Maintained accurate records of all financial transactions, ensuring compliance with company policies and procedures.
- Performed calculations in overtime, vacation, and sick hours to effectively manage weekly payroll.
- Created new hire and termination documents for payroll.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Education
No Degree - Criminal Justic
Hutchinson Community College
Hutchinson, KS05-1999
High School Diploma -
Beloit Jr. Sr. High School
Beloit, KS05-1997
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Payroll administration and timekeeping
- Proficient in Microsoft Office Suite, Quickbooks
- Budget administration
Timeline
Business Manager
St. John the Baptist Catholic Church
02.2020 - 01.2025
Store Manager
Becker Auto and Trailers
07.2019 - 01.2020
CSR
Anderson Insurance Agency
12.2017 - 07.2019
Business Manager
Krone's Service Center, Inc
08.1999 - 11.2017
No Degree - Criminal Justic
Hutchinson Community College
High School Diploma -
Beloit Jr. Sr. High School
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