Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
Increased adoption rates by assisting in the successful matching of pets with compatible families.
Maintenance Technician
Transmix
08.2008 - 02.2010
Kennel Assistant
Governors Choice Animal Hospital Inc
03.2002 - 01.2007
Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
Improved animal welfare with regular exercise routines and socialization activities.
Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
Ensured safety of all animals through proper handling techniques and adherence to established protocols.
Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
Contributed to team efforts in emergency situations, assisting veterinarians with urgent medical procedures when necessary.
Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
Implemented new procedures to optimize workflow efficiency while maintaining high standards of animal care throughout the kennel operation process.
Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
Assisted with routine maintenance tasks such as painting, repairing fences, and updating equipment to maintain a safe and attractive facility.
Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Kept animals clean and free of contaminants to promote optimal health.
Completed animal intakes to board animals, labeling all home items and toys properly.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Administered care for animals and reported signs of illness, disease and injury to veterinarians.
Monitored kennels for toy safety and removed choking hazards.
Protected animals from care errors by maintaining clear and secure tags.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Performed grooming activities for boarded and hospitalized animals.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Coordinated timely, appropriate animal transfers with shelters, rescue organizations and animal centers.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Monitored animals for behavioral problems and signs of health issues.
Washed, trimmed and brushed animals to maintain good grooming standards.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Prepared and administered medications and treatments as prescribed by veterinarian.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Educated visitors and staff on proper animal care and handling.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Assisted with development of animal behavior modification plans.
Assisted in the adoption process, helping to place animals in suitable homes.
Increased efficiency in daily operations by keeping accurate inventory records of food, supplies, and medications.
Registered Veterinary Technician at The Collegeway Animal Hospital/Arc Animal HospitalRegistered Veterinary Technician at The Collegeway Animal Hospital/Arc Animal Hospital