Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Work Preference
Software
Websites
Timeline
97
Jamie Johnson

Jamie Johnson

Yeoman
McKinney,TX

Summary

Proven Yeoman (administrative specialist) with a track record of enhancing office efficiency at the United States Coast Guard through innovative administrative strategies and digital transformation. Skilled in Microsoft Office 365 and adept at fostering teamwork, I significantly improved document accessibility and client satisfaction. Demonstrates exceptional organization and leadership, contributing to seamless operational workflows and positive workplace culture.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work History

Yeoman

United States Coast Guard
07.2005 - 10.2025
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Maintained accurate records of expenses and budgets, aiding in financial planning and decision making.
  • Assisted with onboarding new employees by creating orientation materials and providing training sessions.
  • Ensured compliance with company policies by maintaining up-to-date knowledge of guidelines and procedures relevant to the role.
  • Assisted with event planning and coordination, leading to successful company gatherings and team-building activities.
  • Organized and maintained filing systems, improving document accessibility and reducing retrieval time.
  • Drafted correspondence on behalf of executives, demonstrating professionalism and attention to detail in written communications.
  • Reduced paperwork backlog by digitizing documents into an accessible online system.
  • Resolved administrative issues promptly by identifying root causes and implementing effective solutions.
  • Managed complex travel arrangements and accommodations, resulting in seamless business trips for executives.
  • Provided comprehensive support to senior leadership, ensuring timely completion of tasks and projects.
  • Developed strong relationships with clients through attentive service and prompt communication, increasing client satisfaction rates.
  • Developed and maintained successful working relationships with colleagues.
  • Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
  • Met requirements for government-issued certifications, keeping ship in full administrative compliance.
  • Completed shipboard or shore patrols based on current needs, orders, or objectives.
  • Read output of various gauges or displays and documented information in engineering logs.
  • Worked alongside cargo team to conduct safe loading and unloading operations.
  • Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
  • Followed proper procedures for item receipt, storage and inventory control.
  • Adhered to safety regulations and practiced safe work habits.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Supported the recruitment process by screening resumes and scheduling interviews, contributing to the hiring of top talent.
  • Coordinated schedules for multiple stakeholders, ensuring punctual meetings and optimal time management.
  • Prepared meeting agendas and materials, facilitating productive discussions among team members during meetings.
  • Collaborated with cross-functional teams to complete projects efficiently, fostering a positive work environment.
  • Conducted research on various topics as assigned by executives, providing valuable insights to inform decision-making processes.
  • Contributed to a positive workplace culture through active participation in team-building activities and open communication with colleagues.
  • Handled sensitive information discreetly while maintaining strict confidentiality standards at all times.

Education

Bachelor of Science - Accounting

Southern New Hampshire University
Hooksett, NH
10.2022 - Current

Bachelor of Arts - Psychology

Ashford University
San Diego, CA
07-2013

Skills

  • Exceptional organization
  • Office Administration
  • Maintaining records
  • Customer Service
  • Leadership skills
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Decision-Making
  • Analytical Thinking
  • Microsoft Office 365
  • Teamwork and Collaboration
  • Attention to Detail

Accomplishments

  • Achieved a ticketing system servicing over 1000 customers across the United States by introducing Office365 lists and Power Automate for customer help requests and automation of repeatable tasks.
  • Supervised team of 6 staff members.
  • Collaborated with team of 10 in the development of online standard operating procedures and correspondence tracking for senior management.
  • Used Microsoft Excel to develop metrics and task tracking for senior management review.

Interests

Reading

Learning

Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeInternship

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursPaid time offWork from home option401k match4-day work weekTeam Building / Company RetreatsPaid sick leavePersonal development programsCareer advancementHealthcare benefits

Software

Office 365

Oracle Direct Access data entry

Excel

Timeline

Bachelor of Science - Accounting

Southern New Hampshire University
10.2022 - Current

Yeoman

United States Coast Guard
07.2005 - 10.2025

Bachelor of Arts - Psychology

Ashford University
Jamie JohnsonYeoman