Jamie Johnston
Port Orange
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Executive Marketing Assistant
VITAS Healthcare
03.2023 - Current
- Assisted executive leadership in preparing impactful presentations for board meetings or investor pitches.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Volunteered to help with special projects of varying degrees of complexity.
- Collaborated with sales teams to create effective promotional materials that increased conversion rates.
Small Business Owner
Coastal Nutriton PO LLC
09.2021 - 02.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Bank Teller
Campus USA Credit Union
03.2016 - 12.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Cashier
Publix
11.2014 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Atlantic High School
Port Orange, FL05-2013
Skills
- Creative direction
- Mobile marketing
- Customer service
- Verbal and written communication
- Organization, prioritizing, and multi-tasking
- Detail-oriented
- Customer engagement
- Relationship building
- Office administration
- Community engagement
- Social media marketing
Timeline
Executive Marketing Assistant
VITAS Healthcare
03.2023 - Current
Small Business Owner
Coastal Nutriton PO LLC
09.2021 - 02.2023
Bank Teller
Campus USA Credit Union
03.2016 - 12.2016
Cashier
Publix
11.2014 - 03.2016
High School Diploma -
Atlantic High School
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