Jamie Jones
Roswell,GA
Summary
Results-driven and accomplished executive leader with over a decade of experience in spearheading successful sales, operations, and strategic initiatives. Recognized for transforming regional landscapes and driving unparalleled growth across diverse markets. Proven ability to inspire and lead high-performing teams to exceed sales targets consistently. Adept at leveraging data-driven insights and market intelligence to inform strategic decisions, resulting in increased market share and sustained profitability. Known for fostering a culture of inclusivity and diversity, I have actively contributed to creating workplaces where every individual's unique strengths are valued. Skilled in developing and implementing comprehensive training programs, I have played a pivotal role in shaping organizational culture and building strong, collaborative teams. A visionary leader, I've successfully led cross-functional efforts, optimized operational efficiency, and navigated complex challenges to elevate company positions in highly competitive industries. Eager to bring this dynamic blend of strategic vision, operational excellence, and leadership development to a forward-thinking organization poised for growth and innovation.
Overview
17
17
years of professional experience
Work History
Sales Manager
T-Mobile
Alpharetta, GA
10.2019 - Current
- Coached team members in building relationships with customers and understanding their needs.
- Ensured all employees deliver a strong customer experience, fostering customer recommendations to friends and family.
- Conducted training sessions on store systems, including Point of Sale and Customer Accounts.
- Hired, developed, and made staffing adjustments for a strong and effective team.
- Cultivated an atmosphere of diversity and inclusion.
- Promoted T-Mobile company values to build skills and grow internal talent.
- Met and exceeded all sales goals through continuous coaching and performance assessment conversations.
- Ensured visual merchandising adheres to T-Mobile standards.
- Drove operational efficiency to minimize risk and protect the store's assets.
- Delivered financial results based on key performance indicators.
- Collaborated with cross-functional partners for new store openings, hiring team members, training on processes, and all onboarding for new team members.
Regional Vice President
Sprint-Connectivity Source
Atlanta, GA
02.2019 - 10.2019
- Oversaw and managed operations across 10 states in the South region, ensuring consistency and excellence in performance.
- Established a collaborative and supportive environment, fostering relationships with all team members to facilitate personal and professional development.
- Implemented proactive strategies to minimize employee turnover and human resources costs, contributing to a more stable and engaged workforce.
- Held Directors accountable for the management and development of their District Managers, fostering a culture of leadership growth within the organization.
- Assisted Directors in identifying operational gaps and implemented strategic solutions to optimize performance.
- Collaborated effectively with Directors, District Managers, Store Managers, and store experts to align company operational standards and values through regular store interactions.
- Worked closely with cross-channel partners for successful new store openings, overseeing the hiring process, training initiatives, and onboarding procedures for new team members.
- Monitored and evaluated key store financial metrics across the region, identifying areas for improvement and implementing corrective actions.
- Enhanced department functionality through forward-thinking recommendations based on comprehensive reviews of current strategies, leading to increased efficiency.
- Played a pivotal role in strengthening the company's position in the Southeast market by leveraging industry knowledge and business acumen.
- Spearheaded cross-functional initiatives resulting in consistent successes and improved market presence.
- Collaborated with executive leadership to develop and implement strategic plans, contributing to the overall growth and success of the organization.
Vice President of Sales and Operations
Sprint-NextStar
Duluth, GA
02.2007 - 01.2019
- Increased sales from $10 million to $65 million in 5 years with exceptional team leadership.
- Promoted business through diverse direct and indirect marketing strategies, growing from 10 retail stores to 45 retail stores.
- Planned all new locations from location, employees, hiring, goal setting, and all operations.
- Conducted weekly meetings with Store Managers to enhance leadership skills by covering many leadership books.
- Planned all inventory needs by strategically using sales quotas and placing orders for all inventory for the company.
- Managed sales territories, including assessing growth potential and setting ambitious team quotas.
- Maximized team success with targeted hiring, effective training, and ongoing mentoring.
- Developed solid relationships with staff, customers, and vendors.
- Monitored all financial metrics to evaluate store goals and operations.
Skills
Leadership and Team Development:
- Demonstrated success in building and leading high-performing teams, fostering an environment of collaboration and continuous growth
- Proven ability to identify and develop leadership qualities within team members, contributing to a pipeline of future leaders Sales Strategy and Goals
Achievement:
- Consistent track record of meeting and exceeding sales goals, driving revenue growth, and capitalizing on market opportunities
- Strategic planning and execution to achieve financial targets, with a focus on market analysis and competitor insights
Operations Management:
- Experience overseeing multi-state regions, optimizing operational efficiency, and driving consistent adherence to company standards
- Proactive approach to minimizing risks, protecting assets, and implementing streamlined processes to enhance overall effectiveness
Strategic Planning:
- Expertise in developing and implementing strategic plans aligned with organizational objectives, resulting in increased market share and profitability
- Strong analytical skills, utilizing data-driven insights to inform decision-making and drive continuous improvement
Relationship Building:
- Proven ability to establish and maintain positive relationships with team members, cross-functional partners, and external stakeholders
- Effective collaboration with executives, managers, and staff to align operational standards and values throughout the organization
Financial Management:
- In-depth experience in monitoring and evaluating financial metrics, identifying areas for improvement, and implementing cost-effective measures
- Successful implementation of budgetary controls, resulting in improved financial performance and expense management
Diversity and Inclusion (D&I):
- Actively cultivated an inclusive atmosphere, promoting diversity and inclusion initiatives within the workplace
- Led D&I training programs, fostering a culture that values and respects individual differences
Project Management:
- Proficient in planning and executing projects, including new store openings, hiring initiatives, and onboarding processes
- Detail-oriented with strong organizational skills, ensuring successful project completion within established timelines
Timeline
Sales Manager
T-Mobile
10.2019 - Current
Regional Vice President
Sprint-Connectivity Source
02.2019 - 10.2019
Vice President of Sales and Operations
Sprint-NextStar
02.2007 - 01.2019