Jamie Kay
Mexia,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Operates well within team-oriented environments. Very committed to maintaining the highest quality of customer excellence.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Bomgaars Supply Inc.
Waco, TX
06.2020 - Current
- Attended one of the annual managers' meetings.
- Coordinated the schedule for 20 or more people.
- Performed weekly store walks and generated task lists to drive operational effectiveness.
- Excels at merchandising and store operations.
- Facilitated employee write-ups and terminations in compliance with company policy.
- Prepared weekly advertisements to promote store offerings effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
- Collaborated with sales associates to ensure task completion and operational flow.
- Kept the store on target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Welcomed customers, offering assistance to help find the necessary store items.
- Operated the cash register, collected payments, signed up customers for rewards programs, and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer service.
Bookkeeper
That’s Sew You!
Bakersfield, CA
06.2010 - 06.2020
- Tracked expenses and entered deposits into QuickBooks while reconciling monthly bank accounts to verify accuracy.
- Strategized long-term business needs and leveraged customer feedback for process improvements.
- Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts, and readiness for the new month.
Business Owner
Jamie Dunkel’s Family Childcare
Bakersfield, CA
09.2012 - 10.2019
- Started and ran a successful at-home daycare operation, serving 14 children.
- Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
- Updated detailed records for each child, with information such as daily observations, meals served, and medications administered.
- Managed administrative program tasks such as taking attendance, updating logs, and tracking supplies.
Education
High School Diploma -
Stockdale High School
Bakersfield, CA06.2012
Skills
- Schedule management
- Customer relations
- Visual merchandising
- Sales tracking
- Recruiting and interviewing
- Staff training and development
- Multitasking and organization
- Rewards program oversight
Timeline
Assistant Manager
Bomgaars Supply Inc.
06.2020 - Current
Business Owner
Jamie Dunkel’s Family Childcare
09.2012 - 10.2019
Bookkeeper
That’s Sew You!
06.2010 - 06.2020
High School Diploma -
Stockdale High School