Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Eligibility Specialist with strong ability in Customer Service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
1
1
Certification
Work History
Eligibility Specialist
Torres Martinez Tribal Tanf
Murrieta, CA
12/12/22 - Current
Assisted clients with completing forms required for processing applications.
Entered client information and files into databases for further review and tracking.
Analyzed financial information provided by applicants to verify income levels.
Attended regular training sessions to stay up-to-date on new rules and regulations.
Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Communicated regularly with clients regarding their application status or changes in policies or procedures that may affect them.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Processed client applications in accordance with established guidelines.
Gathered financial information from clients regarding income, assets and debts.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
Maintained comprehensive knowledge of program regulations, policies, and procedures.
Coordinated with other departments to promote prompt processing of client applications.
Conducted interviews with applicants, explaining benefits process and which programs were available.
Education
High School Diploma -
West High School
Salt Lake City, UT
06.1995
Skills
Knowledgeable in Microsoft Office
Recordkeeping and Data Input
Effective Communication Skills
Telephone Etiquette
Applicant Support and Service
Proficiency in Microsoft Office
Schedule Management
Eligibility Determination
Data Compilation
Application Review
Documentation and Reporting
Data Entry
Appointment Scheduling
Program Understanding and Advisement
Certification
Microsoft Office - San Marcos Univeristy
Adobe Photoshop - San Marcos University
Affiliations
Silversmithing - Creating rings, bracelets using silver and turquoise
Procreate - Drawing and creating images
Staying healthy and active running and exercising
Accomplishments
Employee of the year with Wells Fargo Bank
References
References available upon request.
Timeline
Eligibility Specialist
Torres Martinez Tribal Tanf
12/12/22 - Current
High School Diploma -
West High School
Microsoft Office - San Marcos Univeristy
Adobe Photoshop - San Marcos University
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