Jamie Klaber
Frenchburg,KY
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager - HR
Tech Medical Inc.
Richmond, KY
04.2023 - Current
- Assisted in recruiting and hiring new employees, conducting interviews and orientation sessions.
- Provided guidance to managers on employee relations issues such as performance management, disciplinary action, terminations and grievances.
- Conducted training sessions for new hires and existing staff to ensure compliance with company policies and procedures.
- Developed job descriptions, competency models and performance appraisals for all positions within the organization.
- Coordinated employee benefits programs including health insurance, retirement plans, vacation and sick leave policies.
- Collaborated with department heads to develop staffing strategies that meet organizational objectives.
- Maintained accurate records of personnel-related data such as salaries, leaves, attendance and other relevant information.
- Reviewed timekeeping records of employees to ensure accuracy in payroll processing.
Medical Front Office Coordinator
Sterling Health Care
Mt. Sterling , KY
04.2022 - 04.2023
- Greeted patients, answered phones and scheduled appointments.
- Verified patient demographics, insurance information and medical histories.
- Prepared and maintained patient files and records.
- Collected payments for services rendered and applied them to appropriate accounts.
- Provided assistance with billing inquiries or problems from patients or other healthcare providers.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Assisted in preparing paperwork for medical procedures or treatments performed by the office staff.
- Ordered medical supplies and equipment necessary for the practice's operations.
- Coordinated with other departments within the organization to ensure smooth operation of the front office activities.
Medical Assistant
Kentucky Orthopedic and Spine
Winchester , KY
02.2021 - 04.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
SRNA/Unit Clerk
Clark Regional Medical Center
Winchester , KY
03.2011 - 02.2021
- Ordered office supplies, equipment, and other materials as needed.
- Scheduled appointments for patients and coordinated transportation services when necessary.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Ensured accuracy of coding on patient accounts by verifying billing codes against medical records documentation.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Processed invoices related to patient care costs such as lab work or medications.
- Answered inquiries regarding policies, procedures, and services offered by the hospital or clinic setting.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
Education
Associate of Science - Science
Bluegrass Community And Technical College
Lexington, KY05.2022
Skills
- Organizational Development
- Recruitment
- Recordkeeping
- Labor Relations
- Staff Management
- Leadership Development
Certification
- SRNA Licenses 50076904 Exp: 10/31//2025
Timeline
Assistant Manager - HR
Tech Medical Inc.
04.2023 - Current
Medical Front Office Coordinator
Sterling Health Care
04.2022 - 04.2023
Medical Assistant
Kentucky Orthopedic and Spine
02.2021 - 04.2022
SRNA/Unit Clerk
Clark Regional Medical Center
03.2011 - 02.2021
Associate of Science - Science
Bluegrass Community And Technical College
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