Jamie Knapp
Mahomet,IL
Summary
Efficient and detail-oriented individual with strong communication skills. Seeking this Office Manager position to leverage experience in event coordinating and networking within the community in order to provide exceptional support to the Big Ten Academic Alliance.
Overview
12
12
years of professional experience
Work History
Community Ambassador - Healthy Beginnings
Carle Foundation Hospital
05.2021 - Current
- Fosters positive communication between clients and community resources.
- Increased participation in community program with targeted engagement events that utilize multiple channels such as print materials, in-person communication, and social media.
- Provides support and education to families and provides support to Early Childhood Program Coordinator and leadership.
- Experience with venue inspection and coordination including review of venue for use of space and entertainment equipment.
- Curated and reviewed event activities to account for accommodations in age and physical/developmental abilities as well as culturally aware through use of interpreters and disability aids.
- Implemented feedback surveys following events, using insights gathered to continuously improve future events.
- Proficient in Office 365
- Other duties as assigned.
Customer Service Representative
Carle Foundation Hospital
07.2019 - 05.2021
- Managed patient care requests, referrals, work queue, and incoming phone calls in timely manner.
- Maintained provider and department schedules.
- Supported policies, procedures, guidelines, and standards of Carle Health System.
- Other duties as assigned.
Department Head
Hobby Lobby
10.2012 - 03.2020
- Promoted positive work environment by fostering teamwork and open communication.
- General consulting skills
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Other duties as assigned.
Education
Associate of Science -
Parkland College
Champaign, IL05.2018
Skills
- Innovation
- Adaptability
- Communication
- Organized
- Collaboration
- Dependable
- Detail-Oriented
- Data Collection
- Advocacy background
- Event Coordination
- Proficient in Office 365
- Loyalty
Timeline
Community Ambassador - Healthy Beginnings
Carle Foundation Hospital
05.2021 - Current
Customer Service Representative
Carle Foundation Hospital
07.2019 - 05.2021
Department Head
Hobby Lobby
10.2012 - 03.2020
Associate of Science -
Parkland College