Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Lander

Myrtle Creek,OR

Summary

Patient Services Specialist with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Demonstrated to deliver outstanding customer service and leverage technology to manage patient scheduling and registration processes to facilitate patient care. Skilled in fostering positive patient experiences while maintaining cost-efficiency and compliance.

Overview

10
10
years of professional experience

Work History

Patient Services Coordinator

Sutter Medical Foundation-North
Roseville, CA
04.2017 - 10.2021
  • Contacted insurance company to verify patient coverage before visit.
  • Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
  • Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.

Medical Office Assistant

Auburn Cardiology Associates
Auburn, CA
01.2012 - 04.2017
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Medical Assisting

49er Regional Occupational Program
Auburn, CA
2007

Skills

  • Administrative and Office Support
  • Explaining Policy and Procedures
  • Organized and Efficient
  • Registration and Scheduling
  • Medical Terminology
  • Time Management and Prioritization

Timeline

Patient Services Coordinator

Sutter Medical Foundation-North
04.2017 - 10.2021

Medical Office Assistant

Auburn Cardiology Associates
01.2012 - 04.2017

Medical Assisting

49er Regional Occupational Program

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Jamie Lander