Jamie Lauer
Clerk
Inglewood,CA
Summary
Resourceful Lead Clerk with a proven track record of high productivity and efficient task completion. Demonstrates expertise in data management, customer service, and records maintenance, contributing to seamless operational flow. Recognized for enhancing file management systems, resulting in faster document retrieval and improved office efficiency. Strong organizational skills and effective multitasking capabilities support team operations while maintaining confidentiality of sensitive information.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Law Library Clerk
California Department of Corrections and Rehabilitation
Chowchilla
07.2022 - 07.2024
- Strengthened expertise in automated systems to assist visitors efficiently.
- Addressed common questions from patrons.
- Guided patrons in using the library's computer system.
- Developed policies and procedures for efficient operation of the law library.
- Answered patrons' questions and assisted in finding materials requested.
- Prepared reports on library usage statistics and inventory for management review.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Tracked overdue loans in order to recover missing items from patrons who fail to return them on time.
- Assisted patrons with legal research and reference inquiries.
Health and Safety Coordinator
Prison Industry Authority
Chowchilla
09.2020 - 06.2021
- Conducted risk assessments to identify potential health and safety issues in the workplace.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Provided ongoing training for employees on safety topics such as hazard identification, fire prevention, ergonomics.
- Developed, implemented and monitored safety policies and procedures for the company.
- Coordinated right-to-know programs regarding hazardous chemicals or other substances.
- Participated in business safety committee meetings and health and safety audits.
Lead Clerk
Prison Industry Authority
Tehachapi
07.2013 - 11.2016
- Maintained comprehensive filing system for office transactions.
- Managed receipt and dissemination of incoming correspondence and parcels.
- Secured sensitive payment information by accurately entering it into the system.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Coordinated activities between departments to ensure effective communication.
- Supervised a team of clerks in performing clerical duties.
- Processed payroll information accurately and timely.
- Inventoried and ordered materials, supplies and services.
- Organized and maintained filing systems for documents, records, and correspondence.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Trained new staff members on departmental policies and procedures.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Troubleshot office equipment, computer hardware and software issues.
- Supported office clerical functions using word processing and other software, email and office machines.
- Supervised tasks and activities of junior clerks.
- Typed, formatted and edited correspondence and other documents.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Social And Behavioral Science
Coastline Community College
Fountain Valley, CA08-2023
Associate of Science - Business
Coastline Community College
Fountain Valley, CA01-2023
Associate of Arts - Liberal Arts
Coastline Community College
Fountain Valley, CA05-2008
Skills
- Automated systems
- Legal research
- Library cataloging
- Report preparation
- Policy development
- Database management
- Inventory tracking
- Customer service
- Emotional intelligence
- Conflict resolution
- Records maintenance
- Document scanning
- Training and mentoring
- Safety compliance
- Computer assistance
- Proficient in Excel
Affiliations
- Musician: Plays Guitar and Bass, some singing
- Enjoys hiking and nature
- Inveterate Gamer
Certification
Vocational Certificate of Completion: Information Technology and Computer Programming with an emphasis on Pascal, Assembler and C/C++.
Vocational Certification of Completion: Desktop Publishing - Adobe Illustrator, Photoshop, and Pagemaker.
Prison Industry Authority Certificate of Proficiently: Production Clerk - Requires 1500 hours performing job.
Prison Industry Authority Certificate of Proficiently: Administrative Clerk - Requires 1500 hours performing job.
Timeline
Law Library Clerk
California Department of Corrections and Rehabilitation
07.2022 - 07.2024
Health and Safety Coordinator
Prison Industry Authority
09.2020 - 06.2021
Lead Clerk
Prison Industry Authority
07.2013 - 11.2016
Social And Behavioral Science
Coastline Community College
Associate of Science - Business
Coastline Community College
Associate of Arts - Liberal Arts
Coastline Community College
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