JAMIE L. CHAPMAN
JB Hunt Transportation
Apple Valley,CA
13
years of professional experience
To secure a position which allows me to effectively utilization my communication, leadership, and organizational skills to advance individual and team goals.
Work History
Transportation Manager
4 Years 9 Months- Honored as Regional Manager of the Year (2024) for outstanding leadership, operational excellence, and driving high-performance fleet metrics.
- Supervised midsize regional driver fleet, managing daily dispatch, load assignments, and scheduling to enhance fleet utilization.
- Processed driver payroll with high accuracy in hours tracking and mileage verification, ensuring compliance with company compensation policies.
- Managed 24/7 dynamic operations, adapting schedules and resource allocation across varied shifts to meet high-volume customer demands.
- Resolved transit disruptions proactively, collaborating with internal logistics teams and external customers to solve problems under tight deadlines.
- Enforced strict DOT compliance and company safety standards, conducting regular performance evaluations and safety briefings to minimize risk.
- Managed and processed driver payroll, ensuring high accuracy in hours tracking, mileage verification, and compliance with company compensation policies.
- Tracked key performance indicators (KPIs) using advanced logistics software and Microsoft Excel to support driver retention initiatives.
Office Manager
3 Years 6 Months- Maintained branch accounts receivable consistently below the 85% gross billing target through structured outreach and strategic collections management.
- Managed daily financial operations, reconciling sales recaps, auditing financial records, and executing daily bank deposits with 100% accuracy.
- Updated daily employee tracking and successfully processed bi-weekly payroll for the branch team, ensuring zero compliance discrepancies.
- Optimized branch logistics by facilitating the shipping and receiving process to ensure inventory and customer orders arrived on schedule.
- Streamlined dispatch operations, evaluating inbound customer inquiries to diagnose needs and accurately routing service technicians under tight timelines. [1]
- Executed comprehensive clerical workflows, utilizing high-volume outbound calls to clear past-due balances while managing physical and digital file systems.
Lead Teller
4 Years 5 Months- Managed high-volume financial transactions, processing check cashing, account deposits, and withdrawals with absolute accuracy and strict attention to detail. [1]
- Exercised risk-management authority, reviewing and granting transaction approvals in strict accordance with federal regulations and bank internal policies.
- Delivered exceptional customer service, identifying financial needs to cross-sell and recommend relevant banking products and services. [1, 2]
- Secured critical branch assets, overseeing the main vault, managing cash limits, and enforcing dual-control security protocols.
- Executed daily branch operations, leading opening and closing procedures to ensure complete operational readiness and regulatory compliance.
Skills
Advanced Excel
Logistics management
Internal loss prevention
Carrier selection
Warehouse operations
Data Analysis
SUMMARY
- Excellent organization and time management skills
- Ability to learn and apply knowledge quickly and efficiently
- Well developed interpersonal and cross-functional skills
- Highly motivated and dedicated
- Positive and personable attitude
- Reliable and Punctual
- Effective Leader
Timeline
Transportation Manager
JB Hunt Transportation
11.2021 - CurrentRead More
Office Manager
Auto Chlor System
09.2017 - 03.2021Read More
Lead Teller
Wells Fargo Bank, N.A.
04.2013 - 09.2017Read More