Jamie Ledger
Fort Campbell North,KY
Summary
I am a dynamic and adaptable professional with over 15 years in retail experience with a proven track record in enhancing and driving sales growth in a retail environment. . I excel in merchandising and stock management, coupled with exceptional communication skills and a commitment to excellence. I strive to demonstrate and deliver outstanding customer service as well as being a impactful team player.
Overview
20
20
years of professional experience
Work History
Child and Youth Program Assistant
Department Of Defense Army
Fort Campbell North, KY
08.2022 - Current
- Developed creative arts projects for children based on their interests.
- Participated in staff meetings to discuss program goals and objectives.
- Maintained safety standards during all activities.
- Monitored participant behavior, providing positive reinforcement when appropriate.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Used active listening to collaborate and communicate with children, fellow personnel and parents.
- Attended trainings related to youth programming best practices.
- Provided in-depth progress reports to parents and guardians regarding children's behavior and development.
- Supervised children while they participated in various games and activities.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
- Helped maintain accurate records of attendance, progress reports.
Grocery Store Worker
Depart Of Defense
Fort Stewart, GA
10.2015 - 08.2022
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Placed special orders
- Assisted customers in loading groceries into their vehicles upon request.
- Performed cashier duties such as accepting payment from customers, counting money in the register drawer, and providing change when necessary.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Implemented new merchandising techniques such as end-cap displays or shelf tags.
- Followed instructions to properly arrange merchandise items.
- Updated pricing information and placed sale tags on designated items.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Worked closely with other team members during peak hours to provide excellent customer service.
- Managed customer complaints in a professional manner while adhering to company policy.
- Inspected incoming shipments for accuracy before placing them onto shelves for sale.
- Assisted in unloading delivery trucks and stocking backroom areas with product inventory.
Zone Merchandise Supervisor
Walmart
Oxford, NC
06.2005 - 01.2015
- Trained new team members on retail operations procedures and policies.
- Developed pricing promotions and markdowns to meet sales and margin targets.
- Maintained physical inventory of merchandise and implemented systems to monitor costs.
- Conducted regular department walkthroughs to ensure compliance with standards for product presentation, inventory management, and customer service.
- Resolved customer complaints promptly and professionally.
- Managed inventory levels across multiple channels to ensure product availability and minimize overstock.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Directed and supervised staff performance.
- Implemented inventory control procedures to reduce shrinkage and improve stock accuracy.
- Maintained accurate records of store inventories using POS systems.
- Monitored store performance metrics such as sales revenue, gross margin, shrinkage, and customer satisfaction ratings.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Researched out-of-stock items to find additional inventory in other store locations.
- Placed prices and descriptive signage to enhance displays and promote items.
- Developed and implemented merchandising strategies to increase sales volume.
- Managed store personnel issues such as staffing, scheduling, training, disciplinary action.
- Reviewed financial statements regularly to monitor budget performance against targets.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Used Point of Sale register system to complete transactions.
Education
Medical Administrative Assistant -
Austin Peay State University
Clarksville, TN, US10.2024
High School Diploma -
Northern Vance High School
Henderson05.2005
Skills
- Product ordering
- Excellent professionalism
- Punctual and reliable
- Willingness to learn
- Product expiration awareness
- Reporting and documentation
- Adaptability and flexibility
- Detail-oriented
- Shrinkage prevention
- Preparing orders
- Department operations
- Merchandising
- Stocking shelves
- Excellent written and oral communication
- Delivery processing
References
References available upon request.
Timeline
Child and Youth Program Assistant
Department Of Defense Army
08.2022 - Current
Grocery Store Worker
Depart Of Defense
10.2015 - 08.2022
Zone Merchandise Supervisor
Walmart
06.2005 - 01.2015
Medical Administrative Assistant -
Austin Peay State University
High School Diploma -
Northern Vance High School
Similar Profiles
Brian MyrickBrian Myrick
Infantryman at Department Of Defense ArmyInfantryman at Department Of Defense Army
Jacob McGuireJacob McGuire
Fire Control Specialist at Department Of Defense - ArmyFire Control Specialist at Department Of Defense - Army
Robert ParrishRobert Parrish
Protective Service Agent at Department Of Defense ArmyProtective Service Agent at Department Of Defense Army