Open To Work
Jamie Lewis
Mesquite,TX
Summary
Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possess strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement.
Overview
26
26
years of professional experience
Work History
Logistics Operations Supervisor
FedEx:Ground
Mesquite
03.2021 - Current
- Identified needs of customers promptly and efficiently.
- Developed and implemented quality assurance policies and procedures.
- Trained staff on quality control procedures and best practices.
- Verbal and written communication skills necessary to communicate with various people no matter the levels and or group sizes
- Software skills, including use of Microsoft Office software and web-based applications
- Facilitated weekly classes with all New Hires
- Managed scheduling of training
- Organized and coordinated training sessions for new employees.
Operational Management
Amazon
Sparrows Point
06.2018 - 03.2021
- Analyzed training needs to develop new programs or modify and improve existing.
- Provided safety training to new hires and ensured adherence to safety regulations.
- Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged with new hires to implement ongoing training.
Store Manager
Stage Stores
Mount Pleasant
05.2007 - 06.2018
- Managed daily store operations and ensured compliance with company policies.
- Supervised team members and provided training on customer service techniques.
- Coordinated inventory management and maintained accurate stock levels.
- Developed visual merchandising strategies to enhance product presentation.
- Oversaw cash handling procedures and ensured financial accuracy.
- Implemented promotional campaigns to drive sales and customer engagement.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted regular staff meetings to communicate updates and goals effectively.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Home Health LVN
Cypress Home Health Care
Daingerfield
05.2000 - 05.2008
- Administering medications according to physician orders and monitoring side effects of medications.
- Assessed patient needs and developed personalized care plans.
- Documented patient progress and maintained accurate medical records.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Assisted with client personal care needs to foster independence and well-being.
- Assessed patient needs and developed care plans accordingly.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Education
Associate of Business Administration - Business Administration
07-2017
Some College (No Degree) - Nursing
Skills
- Quality assurance
- Logistics management
- Safety training
- Employee training
- Workflow optimization
- Customer relationship management
Accomplishments
- Leadership Excellence AWARD
- Bravo Zulu
- The five Star Award
- Purple Promise Award
- OPS Supervior of the year FY25
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Logistics Operations Supervisor - FedEx:Ground
03.2021 - Current
Operational Management - Amazon
06.2018 - 03.2021
Store Manager - Stage Stores
05.2007 - 06.2018
Home Health LVN - Cypress Home Health Care
05.2000 - 05.2008
Southern New Hampshire University - Associate of Business Administration, Business Administration
Austin Community College - Some College (No Degree), Nursing