Jamie Liebrand
Santa Ana,CA
Summary
Hardworking individual with extensive knowledge of warehouse and business organizations. Proactive leader with strengths in communication and collaboration. Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and receiving abilities. Commended for honesty, hard work and positive attitude.
Overview
16
16
years of professional experience
Work History
Logistics Coordinator/Shipping and Receiving
Shasta Beverages Inc.
Buena Park, CA
01.2021 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Reviewed order data to verify transactions and shipping dates.
- Worked with vendor representatives to resolve damaged shipments and item shortages.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate computer records , including materials weights, bill amounts and identified variances.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Updated database with changes in carrier status.
- Used coordination and planning skills to achieve results according to schedule.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Shipping and Receiving Manager
Mother's Market And Kitchen
Costa Mesa, CA
01.2017 - 02.2020
- Receiving and shipping produce, vitamins and grocery/bulk items from the warehouse to retail stores
- Processed all PO's, bill of lading's and receipts for every item that comes in and goes out of the warehouse
- Cost changes and updates of all items and produce on a daily basis to reflect actual cost of goods
- Process pick tickets to invoice all retail stores for the items received daily
- Shipping and receiving, Microsoft Excel, Customer Care
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours
- Worked with inventory managers and unloaders to plan deliveries
- Maintained accurate records in BR Data, including product weights, bill amounts and identified variances
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests
- Compared shipping orders and invoices against contents received to verify accuracy
- Managed timely and effective replacement of damaged or missing products
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Pulled, verified and packaged items for shipment.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Business Owner
Rewear Clothing
Orange County, CA
11.2013 - 05.2018
- Designed and managed own website and eBay store selling clothing, shoes, and accessories (new and used) for men, women and children
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business
- Remained up-to-date on current clothing trends and attended multiple trade shows per year to view and purchase items for resale
- Enhanced product awareness by taking pictures of new and available products and posted on my website and media accounts
- Reconciled daily sales, returns and financial reports with Intuit
- Completed up to 700 sales and shipments every week
- Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing
- Increased customer satisfaction and repeat business through excellent customer service offering resolutions to problems arising protecting my company's reputation and creating a loyal client base
Business Owner
OC Kids Consignment
Orange County, CA
11.2011 - 07.2013
- Put together realistic budgets based upon costs and fees for effectively operating business
- Used My Sale Manager software to complete pay for all consignors and took detailed records of all items that were sold daily
- We would host large Kids Consignment sales throughout Orange County renting large buildings for 4 day sale events
- Tracked consignment sale business revenue and costs with Intuit, diligently reconciling accounts to maintain high accuracy
- Managed and responded to all correspondence and inquiries from customers and consignors, including emails and phone calls
- Developed monthly, quarterly and annual profit and loss statements and balance sheets
- Supervised onsite team, including all vendors, consignors and the facility management team
- Generated client retention by accurately organizing and executing quarterly consignment sale events
- Ensured smooth execution by coordinating the consignment events, including site selection, scheduling, marketing, materials, event management and follow-up
- Coordinated schedules and time lines for all events
- Accurately calculated and processed expenses during and after events
Office Manager
Footsies Shoe Warehouse
Costa Mesa, CA
06.2009 - 09.2011
- Managed Footsies Shoes website and eBay store
- Completed up to 2500 sales and shipments every week
- Responded to all customer, questions, issues and complaints by with excellent customer service skills
- Tracked inventory and reviewed retail trends in order to make timely and proactive decisions for website inventory
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Monitored social media and online sources for industry trends
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Received incoming shipments and compared contents against associated records
- Investigated optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
- Handled day-to-day shipping and receiving overseeing more than 250 packages per day
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Showcase Comfort
Santa Ana, California
06.2005 - 10.2008
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Handled all incoming business and client requests for information
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Maintained computer and physical filing systems
- Received, screened and routed incoming calls
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06.2003
Skills
- Accounting
- Quickbooks
- Office Management
- Hard Worker
- Customer Service
- Shipping and Receiving
- Organization
- Website Management
- Money Handling
- Event Organization
- Online Sales
- Microsoft Excel
- Advertising
- Data Entry
- Invoicing
- Marketing
- Problem Solving
- Team Guidance and Management
- Attention to Detail
- Customer Relations
- Warehouse Management System
- Project Management
- Shipment Coordination
- Inventory Management
Timeline
Logistics Coordinator/Shipping and Receiving
Shasta Beverages Inc.
01.2021 - Current
Shipping and Receiving Manager
Mother's Market And Kitchen
01.2017 - 02.2020
Business Owner
Rewear Clothing
11.2013 - 05.2018
Business Owner
OC Kids Consignment
11.2011 - 07.2013
Office Manager
Footsies Shoe Warehouse
06.2009 - 09.2011
Office Manager
Showcase Comfort
06.2005 - 10.2008
High School Diploma -
Fountain Valley High School
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