Jamie Lloyd
Ocala,FL
Summary
Accomplished Office Manager with a proven track record enhancing team productivity by 40% through effective delegation and operational improvements. Expert in maintaining confidentiality and financial accuracy, with exceptional customer service and organizational skills. Skilled in payroll processing and conflict management, fostering a well-organized and efficient workplace. Qualified Office Manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Office Manager
The General Spray
06.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Office Assistant
Massey Services
02.2022 - 05.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Office Manager
Trueblue Labor Ready
05.2015 - 01.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Education
Associate of Science - Business Administration And Management
Philadelphia Community College
Philadelphia, PA06.1997
Skills
Customer Service
Organizational Skills
Customer Relations
Clear oral/written communication
Payroll Processing
Bookkeeping
Credit and collections
Operations Management
Employee Supervision
Conflict Management
Human Resources
Staff Management
Financial Reporting
Timeline
Office Manager
The General Spray
06.2024 - Current
Office Assistant
Massey Services
02.2022 - 05.2024
Office Manager
Trueblue Labor Ready
05.2015 - 01.2022
Associate of Science - Business Administration And Management
Philadelphia Community College