Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Logan

Riverside,CA

Summary

Proven to enhance guest satisfaction and streamline operations, I leveraged my expertise in chemical handling and exceptional organizational skills at Red Carpet Motel. By prioritizing guest relations and maintaining rigorous health standards, I played a key role in boosting cleanliness ratings by over 30%, demonstrating adaptability and a commitment to excellence. Self-directed housekeeper offering 1-year background cleaning and setting up guest rooms in 4-star hotels. Performs general cleaning tasks, responds to guest inquiries and maintains public areas. Flexible and fit individual comfortable lifting 50 pounds and operating job-related cleaning equipment. Results-driven housekeeper excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Energetic Housekeeping Room Attendant with 1 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in deep and sanitation cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations. Attentive individual with superior cleaning skills thanks to 1 years in housekeeping sector. Reliable and dedicated with physical stamina to stand for long periods and lift 50 pounds with ease. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Skilled housekeeper with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeper position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Housekeeping and Laundry Attendant

Red Carpet Motel
11.2023 - 11.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
  • Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
  • Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
  • Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
  • Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.
  • Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Supported hotel sustainability efforts through responsible waste disposal and recycling initiatives as part of daily duties.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Responded to requests from patrons for linens and toiletries.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Elderly Caregiver

Judy Holmes
01.2014 - 01.2016
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
  • Administered medications to ensure timely healthcare for each resident.
  • Provided emotional support, significantly improving residents' mental health and overall happiness.
  • Conducted regular safety checks of equipment and facilities, preventing potential hazards.
  • Facilitated mobility, aiding residents in moving around to promote physical health.
  • Documented care provided and progress made, ensuring accurate health records.
  • Maintained clean and safe living environments, significantly reducing risk of falls and infections.
  • Implemented dietary modifications for residents with special nutritional needs, promoting better health outcomes.
  • Improved elderly residents' quality of life by providing compassionate daily care and companionship.
  • Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
  • Assisted with personal care tasks, preserving residents' dignity and promoting independence.
  • Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Certified Medical Assistant

Cornerstone Rehabilitation
06.2013 - 01.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Claims Adjuster

Automobile Club of Southern California
02.1997 - 05.2013
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
  • Prepared summaries of damage, payments, and policy coverage.
  • Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
  • Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
  • Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Answered customer questions regarding deductibles.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
  • Identified potential fraud indicators early in the investigation process, protecting company assets from potential losses due to fraudulent activity.
  • Reduced processing time for property damage claims by accurately assessing repair costs and negotiating with contractors.
  • Facilitated smooth transitions for policyholders during the claim process by liaising between various departments, ensuring all parties were informed and engaged.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Developed strong relationships with repair vendors, ensuring quality service and fair pricing for clients in need of repairs after an incident.
  • Collaborated with legal teams to defend against fraudulent claims, saving company resources and maintaining its reputation.
  • Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
  • Provided exceptional customer service, addressing concerns, and answering questions promptly.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Directed claims negotiations within allowable limit of $Amount and supported successful litigations for advanced issues.
  • Directed and coordinated various investigations conducted by field investigation team.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Maintained contact with claimants and attorneys to determine treatment status.
  • Followed up with insured individuals regarding premium and deductibles payments.
  • Identified suspicious losses and contacted manager for investigative assistance.
  • Documented information gathered in field and uploaded data to company database for efficient processing using Software.
  • Negotiated Type settlement agreements to resolve disputes.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Established productive working relationships with public officials and law enforcement officers.
  • Evaluated original investigation reports and documents to resolve secondary concerns.
  • Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
  • Followed up on potentially fraudulent claims initiated by claims representatives.
  • Prepared Type documents for managers or legal personnel.
  • Collected Type information from customers to complete claims and legal files.
  • Incorporated Type objectives to achieve action plans and strategies.
  • Verified accuracy of Type records to maintain accuracy of records database.
  • Maintained claims data in Type systems.

Education

Certification - Medical Assistant

American Career College
Anaheim, CA
03.2012

Skills

  • Chemical Handling
  • Mopping and sweeping
  • Laundry expertise
  • Room Inspections
  • Stain Removal
  • Cleaning techniques
  • Dusting surfaces
  • Polishing Furniture
  • Waste disposal
  • Window Washing
  • Vacuuming and sweeping
  • Folding clean laundry
  • Sorting and washing laundry
  • Cleaning bathrooms
  • Window Cleaning
  • Dusting furniture
  • Customer service-focused
  • Maintenance Coordination
  • Upholstery Cleaning
  • Ordering cleaning supplies
  • Guest Relations
  • Housekeeping
  • Sweeping and Mopping
  • Customer Service
  • Organizational Skills
  • Multitasking and Prioritizing
  • Floor Cleaning, Polishing, and Waxing
  • Restroom Servicing
  • Supply Stocking
  • Floor Vacuuming
  • Time Management
  • Health and safety compliance
  • Trash Collection and Disposal
  • Vacuuming
  • Interior and exterior cleaning
  • Safe Chemical Handling
  • Equipment Disinfection
  • Professional and Courteous
  • Health Standards Compliance
  • Guest Request Response
  • Deep Cleaning Protocols
  • Guest Service and Support
  • Lost and Found Management
  • Supply Restocking
  • Restroom detailing
  • Furniture Moving
  • Customer Inquiry and Response
  • Kitchen Cleaning and Dishwashing
  • Storage Area Management
  • Inventory Control
  • CDC Sanitation Guidelines
  • COVID-19 Safety Procedures
  • Ceiling fan cleaning
  • Work Planning and Organization
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Task Prioritization

Certification

Medical Assistant Certification

Timeline

Housekeeping and Laundry Attendant

Red Carpet Motel
11.2023 - 11.2024

Elderly Caregiver

Judy Holmes
01.2014 - 01.2016

Certified Medical Assistant

Cornerstone Rehabilitation
06.2013 - 01.2014

Claims Adjuster

Automobile Club of Southern California
02.1997 - 05.2013

Certification - Medical Assistant

American Career College

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Jamie Logan