Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Case Manager for the Street Outreach Program
EMPOWER225
09.2022 - Current
Keep all grant-required information up to date and current on a weekly basis
Update the client tracking system to reflect our recent client interactions
Work with the Director of the SOP team and provide for administrative needs as necessary
A current caseload of 4 clients that are regularly contacted for case management
Problem-solving with minimal resources.
Managed executive calendars to strategically coordinate meetings and appointments.
Organized and updated databases, records and other information resources.
Identified opportunities to streamline processes and improve office operations and efficiency.
Communications / Fund Development /Executive Assistant to the Director
Women's Community Rehabilitation Center - Upliftd
02.2020 - 10.2021
Implemented sustainable operating practices
Demonstrated flexibility to changing environments and workloads
Medication Management
Worked closely with a Licensed Professional Counselor to better understand the needs
Management of all press relating to the facility and the clients residing there
Management of all Social Media Platforms
Locating, writing, and obtaining grants as needs came up,
Successfully wrote grants / assisted writing grants for +$50,000 in funding
Worked an on-call schedule to better assist at any time.
Produced and distributed internal and external communications.
Developed brand media relations strategies that bolstered community awareness and knowledge.
Increased awareness through development and implementation of successful public relations campaigns.
Increased brand awareness through development and implementation of successful public relations campaigns.
Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Led crisis communications and media relations activities in response to challenging situations.
Used Adobe Photoshop, Adobe Illustrator, and Adobe Indesign to develop new images.
Designed graphics for websites, logos, and promotions for marketing purposes.
Assisted with the design of print materials such as flyers and ads by producing basic layouts, selecting colors, and tracking down appropriate images.
Promoted company events by designing marketing materials such as posters, digital invites, and brochures.
Created design work for print and digital sales and marketing campaigns.
Marketing Coordinator for the Southwest Region
Hargrove Engineers + Constructors
10.2015 - 11.2019
Successfully completed Supervisor Training Certification provided by Human Resources
Led team of marketing professionals in the southwest region, offering mentoring and coaching to build knowledge and skills.
Promoted company events by designing marketing materials such as posters, digital invites, and brochures.
Created all promotional material for the Southwest offices
Created, printed, bound, and distributed all handheld presentation material for clients.
Distributed our in-kind funds throughout the year to better suit our needs as an organization
Created motion graphics and video content for websites and applications.
Worked with the CEO to carefully create a marketing strategy that had a viewable ROI
Developed infographics to better communicate complex data.
Created original artwork for a range of print, web, and video projects.
Client Retention by completing successful marketing campaigns
Created and maintained the marketing standards of the Baton Rouge Office.
Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
Devised marketing plans using digital strategies, print advertising, and word-of-mouth tactics.
Planned and executed events and marketing programs to increase qualified leads.
Developed and presented marketing plans and reports to CEO and shareholders.
Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
Created and managed social media campaigns to increase brand engagement.
Conducted market research to identify new opportunities and target markets.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Continually maintained and improved the company's reputation and positive image in markets served.
Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Generated sponsorships with related and partnering entities to enhance marketing objectives.
Business Development for the Baton Rouge Office
Hargrove Engineers + Constructors
10.2015 - 11.2019
Presented representation opportunities to management on a weekly basis
Directed a committee to decide on the vision of the marketing plan for that year
Cold-called clients to obtain information about upcoming bids
Generated new business with marketing initiatives and strategic plans.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Completed and submitted monthly and yearly reports to support executive decision making.
Negotiated and closed long-term agreements with new clients in assigned territory.
Delivered campaigns to solidify new client opportunities and generate new business.
Kept meticulous client notes and updated account information in company databases.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Organized client appreciation events for 500+ people
Maintained contact with clients in the Southwest and Southeast regions
Distributed sets of LSU football/baseball tickets as needed to clients
Organized, managed, and attended 30+ industry events a year.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Stayed current on company offerings and industry trends.
Executive Assistant to the CEO
Hargrove Engineers + Constructors
10.2015 - 11.2019
Supervision of 5+ Administrative Teammates
Strategic Planning to better suit the future vision of the company
Training of all administrative assistants that were onboarded with the company
Created and maintained the Administration standards handbook
Extensive travel was required to maintain his calendar successfully
Organized and coordinated conferences and monthly meetings.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Processed travel expenses and reimbursements for the executive team and senior management group.
Created expense reports, budgets, and filing systems for the management team.
Screened calls and emails and initiated actions to respond or direct messages for the CEO.
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Prepared meeting agendas and briefing papers for board of directors and executive team members.
Handled confidential and sensitive information with discretion and tact.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Updated and maintained confidential databases and records.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled logistics, catering, agendas, and travel arrangements for meetings and event planning for the board of directors, president, and executive vice president.
Took notes and dictation at meetings.
Wrote reports, executive summaries, and newsletters.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Led staff and vendors in providing a high level of service for the CEO and guests.
Assistant Manager / Store Manager
RUE21
01.2013 - 10.2015
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Applied performance data to evaluate and improve operations target current business conditions and forecast needs
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Reviewed and monitored schedules, purchases, and other expenses to maintain the quarterly budget
Established and administered annual budget with controls to prevent overages, minimizing burn rate, and support sustainability objectives
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns
Reviewed performance data to monitor and measure productivity, goal progress, and activity levels
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Minimized on-site cash with frequent deposits and high accuracy in predicting operations
Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Supervised guests at the front counter, answering questions regarding products
Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
Upheld and communicated store programs and standards to employees for optimal quality, safety, and cleanliness
Supervised and coached sales associates on product knowledge by using a wide variety of training tools.
Education
Advanced Certificate - Christian Leadership
Healing Place College - 3 Year
Associates - Business Administration
University of Phoenix
10.2016
Skills
10 Years of Administrative / Marketing / Public Relations / Social Media / Communications / Volunteer Experience
4 Years of Supervisor experience in directing a group of 4-10 employees
Fast-paced learner of new software
Strong volunteer/charity background
Extensive planning, organizing, and marketing strategy expertise