Jamie Lowe
Cleveland,TN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Fast Access Healthcare
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Prepared and administered medications to alleviate patient symptoms.
- Completed EKGs and other tests based on patient presentation in office.
Phlebotomist
Tennova Healthcare - Cleveland
07.2023 - 11.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Used personal protective equipment correctly to protect coworkers and patients.
Remote Care Coordinator
Vital Health Link
05.2023 - 07.2023
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Completed resident assessments in accordance with current regulations and guidelines.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Communicated with patients, ensuring that medical information was kept private.
Phlebotomist
PathGroup
12.2018 - 05.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assisted in training and onboarding new phlebotomists.
- Monitored supply levels and placed orders for laboratory supplies.
Education
Certified Medical Assistant
Chattanooga College - Med. & Dental Tech Careers
Chattanooga, TN2010
High School Diploma -
Cleveland High School
Cleveland, TN05.2001
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Inventory Management
- Medical Records Management
- Payment Collection
- Medical billing and coding
- Medical Billing
- Customer Service
- Vital signs monitoring
- Direct Patient Care
- Maintaining confidentiality
- Clinical Documentation
- EMR / EHR
- Immunization Administration
- Medical terminology knowledge
- Reliable team player
- Phlebotomy
- Sterilization techniques
- Electronic Medical Records
- Data Entry
- Patient Flow Management
- Compassionate
- Patient-focused care
- CPR
- First Aid
- Procedure Assistance
- Patient Relations
- Adaptable
- Patient Care Coordination
- Appointment Setting
- Simple dressings
- Insurance Verification
- Equipment Sterilization
- Monitoring patient progress
- Trustworthy companion
- Medical Procedures
- Diagnostic Procedures
- Sterile technique
- Medical office administration
- Prioritizing stat orders
- Lab equipment calibration
- Lab Equipment Operation
- Patient Management
- Knowledge of EKG rhythm interpretation
- Medical Office Management
- Customer Relationship Management (CRM)
- Vital Signs Documentation
- Specimen Collection
- Appointment Scheduling
- Patient Care
- Operating EKG Equipment
- Electronic Charting
Timeline
Certified Medical Assistant
Fast Access Healthcare
11.2023 - Current
Phlebotomist
Tennova Healthcare - Cleveland
07.2023 - 11.2023
Remote Care Coordinator
Vital Health Link
05.2023 - 07.2023
Phlebotomist
PathGroup
12.2018 - 05.2023
Certified Medical Assistant
Chattanooga College - Med. & Dental Tech Careers
High School Diploma -
Cleveland High School
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