JAMIE LYNN GRADY
North Las Vegas
Summary
Service-oriented administrative professional with extensive experience in office management and business operations. Proven track record in enhancing team efficiency through effective communication, time management, and organized workflow. Recognized for attention to detail, problem-solving capabilities, and a commitment to professionalism. Experienced in implementing innovative processes and evaluating employee performance to drive project success.
Overview
24
24
years of professional experience
Work History
MANAGER, GRAPHIC DESIGNER, CREATOR
Grady Custom Creations
06.2021 - Current
- Co-Owner and operator of a small laser business that specializes in the creation of specialty signs, awards, personalized decor, and gifts.
- Manages all day to day operations, client communication, estimates, designing and production of projects from idea to fruition.
- All day to day financials, budgeting, records, taxes, payroll and bookkeeping.
- Maintain supplies, inventory and purchasing.
- Maintained the highest quality of customer service, interpersonal communication, problem solving, and multitasking skills.
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
Pathfinder Signs and Marketing, Inc
03.2006 - 04.2020
- Maintained the successful daily operations of the sign company by maintaining excellent relationships with vendors and customers.
- Managed Employee and Independent Contractors schedules, payroll, Human Resources; hiring, separations, appraisal and conflict management, training, and scheduling.
- Extensive Bookkeeping experience, accounting and payroll knowledge, and all financials for the business' day to day operations.
- Practiced exceptional organization, communication and attention to detail as administrative assistant to owner or company.
- Practiced a high skill level of customer service in working with the general public to solve high stress situations.
- Management of 10+ members of office personnel in the Owner Reclaim and Adoption department, which required the knowledge of working with individuals from all types of backgrounds.
- Worked closely with other department heads and professional veterinary staff to ensure the successful running of day-to-day shelter and hospital.
- Exceptional record keeping and reporting to Clark County.
- Maintained all accounting, payroll and record keeping per state laws.
OFFICE MANAGER / EXECUTIVE ASSISTANT
Dewey Animal Care Center & Veterinary Hospital
07.2002 - 12.2005
- Practiced a high skill level of customer service in working with the general public to solve high stress situations.
- Management of 10+ members of office personnel in the Owner Reclaim and Adoption department, which required the knowledge of working with individuals from all types of backgrounds.
- Worked closely with other department heads and professional veterinary staff to ensure the successful running of day-to-day shelter and hospital.
- Exceptional record keeping and reporting to Clark County. Maintained all accounting, payroll and record keeping per state laws.
Education
High School Diploma -
Silverado High School
Las Vegas, NV01-2002
Some College (No Degree) - Certificate Adobe Graphic Design & Print Layout
University of Las Vegas
Las Vegas, NVSome College (No Degree) - Business Mgmt; Interpersonal Com
College of Southern Nevada
Las Vegas, Nevada, NVSome College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Effective communication
- Creative problem solving & conflict resolution
- Attention to detail
- Operations management
- Organizational skills
- Scheduling coordination
- Project management
- Bookkeeping, financial reconciliation and reporting, payroll, and budgeting
- Team leadership, staff management
- Graphic design
- Time management
Technical Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access)
- Smartsheet
- QuickBooks and Financial Software
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Digital & Print Design Tools (Adobe, CorelDraw, Inkscape, Lightburn)
- Scheduling & Time Tracking Apps and Tools
- Online Apps such as Smartsheet, Canva, Web design - Shopify & all Social Media Apps
Timeline
MANAGER, GRAPHIC DESIGNER, CREATOR
Grady Custom Creations
06.2021 - Current
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
Pathfinder Signs and Marketing, Inc
03.2006 - 04.2020
OFFICE MANAGER / EXECUTIVE ASSISTANT
Dewey Animal Care Center & Veterinary Hospital
07.2002 - 12.2005
High School Diploma -
Silverado High School
Some College (No Degree) - Certificate Adobe Graphic Design & Print Layout
University of Las Vegas
Some College (No Degree) - Business Mgmt; Interpersonal Com
College of Southern Nevada
Some College (No Degree) - Criminal Justice
Southern New Hampshire University