Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Manfredi

Rochester,NY

Summary

Experienced professional optimizing team performance and fostering success. Skilled in timely feedback to new team members, enhancing efficiency and enabling excellence. Committed to creating an empowering environment that enables individuals to reach their full potential. Passionate about driving results through effective communication and collaboration.

Overview

20
20
years of professional experience

Work History

Operations Team Leader

Wegmans Distribution Center
10.2024 - Current

Performed observations to boost performance strategies. Helped with slotting of new items that were brought in to service the stores to be selected more efficiently. In addition, worked with upper management to attain cases per labor hour goals to improve overall department efficiency

Operations Team Leader

Wegmans Distribution Center
11.2023 - 10.2024
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Optimized team performance, providing clear guidance and setting achievable goals.
  • Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
  • Collaborated with other departments on cross-functional initiatives aimed at enhancing overall business performance.

Operations Team Leader

1500 Brooks Ave
08.2022 - 09.2023

Assisted team members and facilitated cross-functional collaboration with transportation.

Supply Chain Systems Coordinator

Wegmans Food Markets, Inc
11.2019 - 06.2022
  • Improved system efficiency by streamlining processes and implementing automation tools.
  • Conducted regular system audits to identify areas for improvement, leading to enhanced performance and reliability.
  • Enhanced security protocols for increased data protection and reduced potential risks.
  • Managed software upgrades and hardware installations, ensuring minimal downtime and optimal functionality.
  • Provided ongoing user support by addressing questions or concerns related to various applications or systems used within the company workflow daily basis.

Frozen Foods Team Leader

Wegmans
07.2016 - 11.2019
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Produce Team Leader

Wegmans Family Food Markets
04.2005 - 06.2016
  • Collaborated with store management to ensure alignment with overall store goals and objectives.
  • Assisted customers in making informed choices about their produce selections, contributing to increased loyalty and repeat business.
  • Managed budgetary constraints effectively while maintaining high quality standards for the department''s offerings.
  • Implemented creative merchandising techniques to highlight seasonal items and increase sales.
  • Introduced innovative display concepts that enhanced the shopping experience for customers.
  • Developed strong vendor relationships, ensuring timely deliveries and high-quality products.
  • Mentored new team members, providing thorough training on produce handling and department procedures.

Education

N/A - Business

Monroe Community College
Rochester, NY

High School Diploma - Business

Greece Olympia
Greene, NY
06.1999

Skills

  • Efficiency optimization
  • Scheduling management
  • Quality controls
  • Efficiency improvement skills
  • Warehouse operations
  • Incident reporting
  • Task delegation
  • Staff supervision
  • Inventory coordination
  • Employee development
  • Attention to detail
  • Team leadership
  • Decision-making
  • Team building

Timeline

Operations Team Leader

Wegmans Distribution Center
10.2024 - Current

Operations Team Leader

Wegmans Distribution Center
11.2023 - 10.2024

Operations Team Leader

1500 Brooks Ave
08.2022 - 09.2023

Supply Chain Systems Coordinator

Wegmans Food Markets, Inc
11.2019 - 06.2022

Frozen Foods Team Leader

Wegmans
07.2016 - 11.2019

Produce Team Leader

Wegmans Family Food Markets
04.2005 - 06.2016

N/A - Business

Monroe Community College

High School Diploma - Business

Greece Olympia
Jamie Manfredi