Jamie Mangone
Pittsburgh,Pa
Summary
Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in medical device sales, pharmaceutical sales and analyzing current market trends. Over 15 years of sales and business development success.
Overview
15
15
years of professional experience
Work History
Territory Manager/Field Sales Trainer
Bausch and Lomb, Vision Care
01.2021 - Current
- Managed 1.5 million dollar territory
- Currently ranked 60 YTD and 53 for Q3/2024
- Finished Q1/2024 99.8% total KPI, Q2/2024 103% total KPI, trending 105% total KPI Q3/2024
- Grew Geography YoY; +10% 2023, +8% 2022 +14% 2021
- Finished Top 60 (Top third of the company) 2021, 2022, and 2023
- Successfully launched 4 new products since start date (Infuse for Astigmatism, Eureka Daily, Eureka Monthly {Top 20 Nationally}, and Infuse Multifocal)
- Finished 2023 Top 20 for new product activation (infuse Multifocal)
- Achieved +90% attainment QoQ; YoY since start date
- Trained new sales representatives in product knowledge and selling techniques (Field Sales Trainer/January 2022)
- Provided regular sales forecasts and progress reports to regional sales manager, and area sales director
- Utilized CRM systems effectively for tracking leads, opportunities, and communications
- Implemented pricing strategies that optimized profitability while remaining competitive
- Developed short- and long-range strategies for product expansion and account growth
- Optimized territory portfolio with active account management and relationship-building.
- Managed over 120 accounts within Greater Pittsburgh territory.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Ophthalmic Account Manager
Sun Pharmaceuticals, INC
10.2018 - 01.2021
- I grew the NSAID market quarter of quarter, in addition to launching two new branded products in 2019
- Work closely with top glaucoma specialist, corneal specialist, cataract surgeons and dry eye doctors in Pittsburgh
- Finished Q1 2019 97% to goal; Q2 2019 176% to goal; Q3 2019 120% to goal; Q4 110% to goal
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Medical Device Sales Representative
NovaBay Pharmaceuticals, INC
01.2017 - 09.2018
- Grew the geography 8% MOM for the past year calling on key targets
- Worked closely with optometrist and ophthalmologist introducing a new product for dry eye and blepharitis
- Key Contributions: Maximize Sales 8% MOM YTD; in a new geography Q1, Q2, Q3, Q4 2017, achieved territory objectives
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Streamlined internal processes for increased efficiency in order processing, reducing errors during transactions.
- Efficiently review data, opportunities for growth, sales operations, and maximize business
- Collaborative working relationship with key OD's/MD's, head technicians, and staff to ensure positivity.
Sales Representative
QuintilesIMS/Sanofi Pharmaceuticals Pharmaceutical
09.2015 - 12.2016
- Led as a top primary care representative in my region for 2016
- Organized as well as implemented programs with key providers throughout the course of the 2016 (Webcast, speaker programs, flex events)
- Maximized quarterly goals (+100% market share; +100 Volume)
- Key Contributions: Achieved over +100% to market share goal in Q1, Q2, and Q3 on trend for Q4 2016
- Over +150% volume goal in Q1, Q2, Q3, and Q4 2016/2017
- Engaged health care providers on product knowledge and differentiated the benefits between products
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Participated in JDFR walks, fundraising, Butler Health System Symposium and A1C challenges
- Collaborative effect with counterparts to maximize sales growth
- Working knowledge of sales operations; data reports, call planning, scheduling, training, and sales tactics to enhance business
Service Representative
Publicis Touchpoint Solutions/ AstraZeneca
07.2009 - 08.2015
- Exceeding KPI; +10 targeted calls/day; +95% reach; +95% frequency throughout each quarter/year
- Key Contributions: Strong track record of meeting and exceeding 10 HCP's/calls per day, +95% Reach, +95% Frequency monthly, and sampling +120 accounts and targeted providers
- Engaged health care providers in discussions regarding brand access and affordability in order to serve the customer and determine patient needs
- Implement and execute managed care information, educational literature, and patient savings programs to achieve territory objectives
- Communicates effectively in building interactive relationships with physicians, medical staff, peers, and management team
- Develop account routing plans to enhance client focus and timeliness to ensure reach and frequency
- Consistently ranked a top performer in a district of 15 representatives with a district ranking
- Tracked personal performance metrics, such as conversion rates and revenue generated, against set goals
Education
Bachelor of Science -
Indiana University of Pennsylvania
12.2005
Skills
Team Collaboration and Leadership
Customer Relationship Management
Multitasking and Organization
Goals and performance
Lead prospecting
Sales Training
Business Growth
Timeline
Territory Manager/Field Sales Trainer
Bausch and Lomb, Vision Care
01.2021 - Current
Ophthalmic Account Manager
Sun Pharmaceuticals, INC
10.2018 - 01.2021
Medical Device Sales Representative
NovaBay Pharmaceuticals, INC
01.2017 - 09.2018
Sales Representative
QuintilesIMS/Sanofi Pharmaceuticals Pharmaceutical
09.2015 - 12.2016
Service Representative
Publicis Touchpoint Solutions/ AstraZeneca
07.2009 - 08.2015
Bachelor of Science -
Indiana University of Pennsylvania
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