Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Marticello

Henderson,NV

Summary

Dynamic educator and team leader with a proven track record at Legacy Traditional School, adept in individualized instruction and organizational skills. Elevated student engagement and comprehension through innovative lesson planning and classroom management, boosting standardized test preparedness. Trained and mentored new associates, demonstrating exceptional discussion facilitation and a results-driven approach.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Third Grade Teacher

Legacy Traditional School
07.2018 - Current
  • Collaborated with administrators on classroom policies, management strategies, and discipline.
  • Planned lessons according to district standards to cover requirements and prepare for standardized tests.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
  • Stayed abreast of new trends in education by attending professional development courses and in-service trainings.
  • Built positive relationships with parents to involve families in educational process.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Implemented classroom management improvements to enhance class morale and engagement for an average of 30 students daily.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Kept classroom clean, organized, and safe for students and visitors.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Assessed student progress by administering tests and evaluating results.

Correspondence Representative/Quality Control Clerk

The Bank of New York Mellon
03.2005 - 04.2011
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Promoted adherence to quality standards by educating personnel on quality control.
  • Educated employees on specific QA standards and confirmed maintenance of standards on all legal documentation and written correspondence with clients.
  • Researched legal requirements for redemption of Unit Investment Trust accounts in each state as well as internationally
  • Analyzed and approved Unit Investment redemption/transfer requests including all legal documentation necessary to do so
  • Trained new associates in the Customer Service Department

Head Bank Teller

Solvay Bank
02.2001 - 03.2005
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Generated monthly reports on customer activity and customer feedback.

Assistant Store Manager

Sears Hardware
01.1996 - 02.2001
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Associate of Applied Science - Business Administration

College of Southern Nevada
Henderson, NV
05.2017

Skills

  • Individualized Instruction
  • Discussion Facilitation
  • Organizational Skills
  • Lesson Planning
  • Student assessment
  • Problem-solving skills
  • Standardized tests

Certification

Spalding Level 1 and 2 Completion - 80 Hours


Everyday Behavior Tools Professional Development Training

Timeline

Third Grade Teacher

Legacy Traditional School
07.2018 - Current

Correspondence Representative/Quality Control Clerk

The Bank of New York Mellon
03.2005 - 04.2011

Head Bank Teller

Solvay Bank
02.2001 - 03.2005

Assistant Store Manager

Sears Hardware
01.1996 - 02.2001

Associate of Applied Science - Business Administration

College of Southern Nevada

Spalding Level 1 and 2 Completion - 80 Hours


Everyday Behavior Tools Professional Development Training

Jamie Marticello