JAMIE MCCALMON
Keithville,US
Summary
Disciplined candidate with a strong foundation in mathematics and analytical skills, eager to leverage expertise in data entry, invoice processing, and accounting software. Demonstrates exceptional attention to detail while consistently meeting tight deadlines. Proactive problem-solver dedicated to enhancing operational efficiency and accuracy in financial processes. Committed to delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AP/AR Clerk
America's Auto Auction
Shreveport, Louisiana
06.2025 - Current
- Process vendor invoices for payment in a timely manner.
- Assist in preparing monthly financial reports for management review.
- Ensure compliance with company policies and accounting standards.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Assisted in month-end closing procedures such as preparing journal entries and reconciling general ledger accounts related to Accounts Payable and Receivable activities.
Collections Manager
Aneca FCU
Shreveport, LA
07.2023 - Current
- Lead team in improving payment recovery, boosting client relations and reducing delinquent accounts.
- Train staff on collection techniques, enhancing team performance and client satisfaction.
- Investigate account discrepancies, ensuring compliance and maintaining accurate records.
- Negotiate repayment plans, improving cash flow and reducing delinquent accounts.
- Mentor team members on best practices, fostering continuous improvement and collaboration.
- Analyzed payment patterns to identify underlying issues, implementing targeted solutions that significantly reduced delinquent accounts.
- Developed a streamlined training program for staff, enhancing collection techniques and driving noticeable improvements in team performance.
- Fostered a culture of teamwork by mentoring team members, leading to enhanced collaboration and continuous improvement in collection practices.
- Lead team to optimize collections, improving recovery rates and client satisfaction significantly.
- Train staff in effective collection strategies, enhancing team performance and client relations.
- Resolve payment issues promptly, ensuring timely debt recovery and building client trust.
- Investigate accounts to correct discrepancies, ensuring accuracy in financial reporting.
- Negotiate repayment plans, facilitating on-time payments and strengthening client relations.
- Implemented targeted strategies to enhance recovery processes, leading to substantial improvements in client satisfaction and collection efficiency.
- Conducted detailed audits on accounts to identify discrepancies, ensuring accurate financial reporting and reducing potential losses.
- Built customer trust, improving overdue collections and enhancing payment rates.
Solutions Specialist
Aneca FCU
Shreveport, LA
09.2019 - Current
- Managed account collections through effective communication and negotiation strategies.
- Resolved customer inquiries regarding outstanding balances and payment arrangements.
- Analyzed account histories to identify trends and recommend tailored solutions for clients.
- Trained new staff on company policies, procedures, and effective collection techniques.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Teller/Vault Teller
Aneca FCU
Shreveport, LA
02.2018 - 09.2019
- Trained and guided tellers, ensuring adherence to procedures and fostering a skilled team.
- Balanced vaults daily, maintaining operational integrity and securing financial assets.
- Educated customers on digital banking, boosting adoption and satisfaction.
- Streamlined cash handling procedures, leading to a noticeable reduction in discrepancies and improving overall vault accuracy.
- Conducted thorough cash audits, identifying patterns that minimized theft and errors, ensuring consistent financial integrity.
- Resolved account issues, enhancing compliance and building trust with customers.
Education
GED -
Southwood High School
Shreveport, LASkills
- Collections management
- MS Access
- MS Excel
- Attention to detail
- Bank reconciliation
- Account Management
- Financial Services
- Risk Management
- Problem Solving
- Data Management
- Customer Retention
Certification
Notary Public
Timeline
AP/AR Clerk
America's Auto Auction
06.2025 - Current
Collections Manager
Aneca FCU
07.2023 - Current
Solutions Specialist
Aneca FCU
09.2019 - Current
Teller/Vault Teller
Aneca FCU
02.2018 - 09.2019
GED -
Southwood High School