Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Jamie McCalston
Wilson,NC
Work Preference
Summary
Certified Phlebotomy Technician (CPT) with extensive expertise in venipuncture and capillary blood collection, delivering high-quality care across diverse patient populations in fast-paced clinical environments. Proficient in specimen collection, ensuring proper order of draw, accurate labeling, and maintaining specimen integrity to uphold diagnostic accuracy. Committed to enhancing patient experiences through effective communication, anxiety reduction, and a focus on safety and comfort during procedures. Experience as a phlebotomy instructor reinforces a deep understanding of advanced techniques, accuracy, and best practices in clinical training settings.
Overview
13
13
years of professional experience
Work History
Phlebotomist
UNC Rex Hospital
Raleigh, NC
11.2025 - Current
- Conducted venipuncture and capillary blood collections to ensure accurate diagnostic testing for diverse patient populations in a fast-paced hospital setting.
- Validated patient identification and physician orders before specimen collection to uphold accuracy and enhance patient safety.
- Executed proper order of draw and labeling procedures to ensure specimen integrity.
- Delivered professional and compassionate patient care by clearly explaining procedures and alleviating patient anxiety during collections.
- Adapted quickly to fast-paced settings, maintaining productivity and team collaboration.
- Demonstrated exceptional verbal and written communication abilities.
- Demonstrated expertise in independently managing tasks while effectively collaborating within team settings.
Phlebotomy Instructor
Phlebotomy Training Specialists
Raleigh, NC
06.2024 - Current
- Facilitated a positive, supportive, and safe learning environment during lectures and clinical practices to enhance student engagement and skill acquisition.
- Delivered curriculum presentations with clarity and effectiveness to enhance understanding and engagement.
- Oversaw classroom inventory management and ensured cleanliness of instructional space in adherence to company policies and procedures.
- Demonstrated reliability through consistent attendance and punctuality in all scheduled classes, effectively utilizing iPads, mirror casting, and troubleshooting technical challenges.
Mobile Examiner/Biometric Screener
ExamOne, A Quest Diagnostics Company
Raleigh, NC
06.2023 - Current
- Conducted mobile examinations to collect health information and samples for insurance underwriting purposes.
- Ensured compliance with safety protocols and industry regulations during patient interactions and sample handling.
- Contributed to a positive work environment by maintaining strong interpersonal skills and fostering collaboration between the mobile examiner team.
- Collected and tracked specimens.
- Guaranteed patient privacy by maintaining strict confidentiality throughout all aspects of the examination process.
- Safeguarded company assets by properly maintaining equipment, inventory management, and adherence to safety guidelines during transportation between appointments.
- Assisted in reducing appointment cancellations through proactive client outreach and rescheduling efforts when needed.
- Increased client satisfaction by providing efficient and accurate mobile examination services.
- Provided exceptional customer service at all times, addressing any questions or concerns with tact and diplomacy, helping to build lasting relationships.
- Ensured timely completion of examinations by effectively managing appointments and travel schedules.
- Enhanced company reputation through consistent professionalism and excellent customer service during examinations.
- Practiced infection control standards at all times.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
Phlebotomist
Aya Healthcare
Winchester, VA
09.2022 - 03.2023
- Conducted blood collection procedures through both venipuncture and capillary methods to support diagnostic testing.
- Managed patient data entry, order entry, and distribution of specimens to ensure accurate registration and operational efficiency.
- Provided comprehensive customer service support to laboratory technical staff and clients.
Phlebotomy Service Representative
Mako/LabCorp at Associated Urologist of NC
Cary, NC
10.2019 - 04.2022
- Conducted venipunctures to ensure accurate specimen collection while maintaining compliance with phlebotomy standards.
- Ensured accurate patient identification and maintained thorough labeling and documentation of specimens to uphold quality standards.
- Facilitated effective communication with patients to enhance comfort and cooperation during collections.
- Ensured compliance with infection control, sharps disposal, and biohazard safety protocols while adhering to OSHA, HIPAA, Medicare, and Medicaid regulations.
- Assisted in daily workflow by organizing specimen collection priorities. Supported management of supply inventory. Maintained equipment readiness. Performed patient registration. Completed accurate EMR documentation to facilitate laboratory operations.
- Trained new staff on best practices for specimen collection and patient interaction.
- Improved patient satisfaction by providing efficient and accurate blood draw services.
Phlebotomist
The Greer Group
Raleigh, NC
12.2018 - 10.2019
- Delivered phlebotomy services in high-volume OB/GYN office environments, ensuring accurate collection of blood and urine specimens.
- Validated patient identification and ensured precise specimen labeling and EMR documentation.
- Facilitated patient communication to enhance comfort and cooperation during collections.
- Ensured adherence to infection control standards, including sharps and biohazard protocols, while complying with regulatory requirements.
- Coordinated daily specimen collection workflow, ensured availability of phlebotomy supplies, and supported patient registration processes.
American Sign Language Interpreter
Freelance Sign Language Interpreter
NC
06.2013 - 10.2018
- Maintained up-to-date knowledge of developments in the field of sign language interpretation through continued education, attending conferences, and participating in professional organizations.
- Supported inclusive educational environments by providing ASL interpretation services for deaf students in various subjects.
- Demonstrated cultural sensitivity when working with diverse populations, adapting sign language choices to accommodate regional differences in vocabulary or syntax whenever possible.
- Prepared for assignments by reviewing relevant materials and upheld professional standards while adapting to diverse environments such as medical, educational, community, and business settings.
- Encouraged open dialogue between deaf and hearing individuals within social settings, fostering connections and promoting inclusivity through skilled ASL interpretation.
- Evaluated performance as an interpreter regularly, seeking feedback from both deaf and hearing clients to continuously improve skills and maintain high levels of client satisfaction.
- Ensured smooth transitions during interpreted conversations by anticipating speakers'' needs and seamlessly taking turns with team interpreters as needed.
- Increased understanding between medical professionals and deaf patients by providing clear, concise interpretations during consultations, examinations, and treatments.
Education
AAS - Interpreter Education
Wilson Technical Community College
Wilson, NC05-2023
Certificate - Phlebotomy NHA Certified
Coastal Carolina Community College
10-2007
Skills
- Specimen collection and storage
- Order of draw
- HIPAA compliance
- Medical terminology
- Data entry
- Syringe method
- Customer service
- Organizational skills
Military Service
United States Marine Corps (USMC) from May 2000 to May 2005 Achieved rank of E4, Consistently demonstrated dedication, discipline, and adaptability while managing diverse responsibilities and supporting mission objectives.
Certification
- CPT - Certified Phlebotomy Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist
UNC Rex Hospital
11.2025 - Current
Phlebotomy Instructor
Phlebotomy Training Specialists
06.2024 - Current
Mobile Examiner/Biometric Screener
ExamOne, A Quest Diagnostics Company
06.2023 - Current
Phlebotomist
Aya Healthcare
09.2022 - 03.2023
Phlebotomy Service Representative
Mako/LabCorp at Associated Urologist of NC
10.2019 - 04.2022
Phlebotomist
The Greer Group
12.2018 - 10.2019
American Sign Language Interpreter
Freelance Sign Language Interpreter
06.2013 - 10.2018
AAS - Interpreter Education
Wilson Technical Community College
Certificate - Phlebotomy NHA Certified
Coastal Carolina Community College