Jamie Mcculloch
Hemet,CA
Summary
Dynamic and compassionate sales professional recognized for advocating for client and company needs. Proven reliability in managing employees while fostering emotional support. With a proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
28
28
years of professional experience
Work History
Hospice Caregiver
Mcculloch Manor
01.2021 - 08.2025
- Maintained detailed documentation of patient progress and communicated updates to the hospice care team.
- Improved quality of life for terminally ill patients by performing routine personal care tasks, such as bathing, grooming, and meals.
- Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
- Organized funeral arrangements and memorial services per family preferences.
- Utilized effective time management skills to balance patient care, administrative tasks, and continuing education requirements.
Sales Development Manager
BoomTown
02.2021 - 04.2024
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
- Conducted market research to discover new leads, opportunities and messaging.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous success.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
Account Executive
Mcculloch Wine and Spirits
02.2019 - 01.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Account Executive
Wood Mountain Christmas Trees
08.2012 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to expain sales opportunities.
Co Owner
Monkeys to Go
03.1997 - 08.2012
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Managed day-to-day business.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Education
Bachelor of Science - Psychology And Criminal Justice
Westwood College
Anaheim, CABachelor of Arts - Forensic Psychology
Columbia Southern University
Orange Beach, AL01.2016
General Studies
California High
Whittier, CA06.1994
Skills
- Reliability
- Punctuality
- Customer service
- Relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Objection handling
- Relationship selling
- CRM software proficiency
- Follow-up communications
Timeline
Sales Development Manager
BoomTown
02.2021 - 04.2024
Hospice Caregiver
Mcculloch Manor
01.2021 - 08.2025
Account Executive
Mcculloch Wine and Spirits
02.2019 - 01.2021
Account Executive
Wood Mountain Christmas Trees
08.2012 - 01.2020
Co Owner
Monkeys to Go
03.1997 - 08.2012
Bachelor of Science - Psychology And Criminal Justice
Westwood College
Bachelor of Arts - Forensic Psychology
Columbia Southern University
General Studies
California High
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