Jamie McGowan
Summary
Dedicated and seasoned healthcare professional with over 19 years of hands-on experience as a skilled Medical Assistant. Leveraging a deep understanding of patient care, meticulous attention to detail, and a commitment to excellence, I successfully transitioned into the dynamic field of Clinical Research.
In my rapid ascent from a clinical research role, I have consistently demonstrated my ability to adapt, learn, and excel in new environments. As a Clinical Research Manager, I have applied my extensive knowledge of healthcare processes, regulatory compliance, and patient-centered care to oversee and drive the successful execution of complex research projects.
My multifaceted background uniquely positions me to bridge the gap between clinical practice and research, ensuring that studies are conducted with the highest level of ethical standards, precision, and patient safety. I excel in fostering cross-functional collaboration, leading diverse teams, and implementing streamlined processes to achieve research objectives efficiently. My passion for healthcare and research, coupled with my strategic leadership, makes me a valuable asset in achieving impactful and groundbreaking outcomes.
Overview
20
20
years of professional experience
Work History
Site Manager
Paradigm Clinical Research
11.2021 - 09.2023
- Strategic Clinical Trial Oversight : Spearheaded the flawless execution of clinical trials, meticulously ensuring alignment with study protocols and stringent regulatory requirements.
- Dynamic Team Leadership : Led, guided, and mentored a high-performance research team, driving operational efficiency and fostering a culture of excellence.
- Champion of Participant Safety : Prioritized and safeguarded the well-being of study participants, implementing robust safety protocols to maintain the highest standards of care.
- Regulatory Compliance Mastery : Demonstrated expertise in regulatory guidelines, maintaining a vigilant stance to ensure unwavering site compliance with FDA and IRB regulations.
- Exemplary Data Management : Orchestrated the precise collection of data and delivered punctual reporting to sponsors, guaranteeing data accuracy and integrity at every juncture.
- Stakeholder Collaboration : Cultivated transparent and productive communication channels with sponsors, investigators, and key stakeholders, fostering synergistic collaborations throughout projects.
- Resource Optimization Maestro : Efficiently managed and allocated resources, optimizing equipment, supplies, and personnel deployment for maximized productivity and cost-effectiveness.
- Training & Development Leadership : Pioneered comprehensive training programs, equipping staff with cutting-edge clinical research practices and guidelines, igniting continuous professional growth.
- Audit Excellence : Proactively prepared for and skillfully facilitated internal and external audits, swiftly addressing findings and fortifying site compliance.
- Continuous Improvement Initiatives : Initiated and executed best practices and continuous improvement strategies, elevating research efficiency and enhancing the caliber of research conducted.
- Strategic Study Management : Evaluated the feasibility of potential studies, ensuring a seamless alignment with the facility's capabilities, and orchestrated the swift launch of new trials, including innovative patient recruitment strategies.
Lead Clinical Research Coordinator
Paradigm Clinical Research
01.2020 - 11.2021
- Review with the Principal Investigator (PI) the inclusion/exclusion criteria, overall structure, and requirements of each protocol.
- Develop and implement strategies for subject recruitment and ongoing communications with all physicians, research staff, and office staff.
- Review and verify all relevant source documentation in the subject's medical record to confirm study eligibility.
- Ensure that the randomization procedures are followed as per protocol guidelines.
- Document protocol exemptions and deviations, as appropriate.
- Ensure subjects are scheduled for follow up visits and assess subject's response to therapy and evaluate for adverse events.
- Report all serious Adverse Events to the principal investigator, sponsor, and IRB as outlined in the protocol. If need be contact subject's primary care physician.
- Maintenance of accurate and complete documentation including but not limited to regulatory documents, signed informed consent forms, relevant IRB approvals, source documentation, drug dispensing logs, subject logs, and study related communications.
- Assist in collection of lab samples
- Process and send all lab specimens to proper local and cental laboratory, per protocol
Medical Assistant
Internal Medicine
01.2014 - 01.2020
- Adherence to Practice Guidelines : Performed general administrative and patient care tasks in strict accordance with established policies and procedures.
- Effective Team Communication : Demonstrated the ability to communicate effectively and diplomatically within a multi-disciplinary care team, fostering collaboration and patient-centered care.
- Patient-Centric Approach : Welcomed and prepared patients for healthcare provider appointments with a positive and caring demeanor, attending to their needs and ensuring a comfortable experience.
- Comprehensive Patient Care : Provided attentive patient care, including coordination, administration, and accurate documentation, maintaining a high standard of quality and professionalism.
- Patient Privacy and Compliance : Ensured patient safety and protected privacy rights by meticulously observing HIPAA regulations in all aspects of care and record-keeping.
- Detailed Patient Information Gathering : Obtained and meticulously recorded patient information, including vital signs, height, weight, allergies, medications, medical history, and chief complaints.
- Clinical Procedure Expertise : Demonstrated proficiency in examination, diagnostic, and treatment room procedures, ensuring efficiency and precision.
- Specimen Collection : Conducted blood sample collection and specimen preparation for laboratory analysis, following established protocols.
- Diagnostic Testing and Follow-Up : Scheduled patients for diagnostic tests and facilitated follow-up appointments, ensuring timely completion of testing and communication of results.
- Documentation Excellence : Documented patient plans of care, test results, and examination findings accurately in the medical record, as directed by healthcare providers.
- Infection Control and Equipment Maintenance : Maintained cleanliness, organization, and sterility of instruments and equipment in patient exam rooms, adhering to infection control protocols and ensuring readiness for use.
- Medication Administration : Administered prescribed medications and vaccines through various routes with precision and adherence to safety protocols.
- Issue Resolution and Escalation : Escalated non-routine issues, questions, or concerns to the practice manager and healthcare providers for timely resolution.
- Safety and Quality Assurance : Ensured the completion of safety checklists and quality controls as required, contributing to a safe and high-quality care environment.
- Emergency Preparedness : Demonstrated sound judgment and composure, with the ability to take appropriate action in questionable or emergency situations, prioritizing patient well-being.
Medical Assistant
Associates Of Otolaryngology
01.2009 - 01.2011
- Specialized Medical Transcription : Proficiently transcribed medical records and documentation exclusively within the field of otolaryngology, ensuring precision and clarity in all transcribed materials.
- Patient Care and Support : Provided compassionate care and assistance to patients, including taking vital signs, recording medical histories, and preparing them for examinations.
- Clinical Procedures : Assisted healthcare providers in various medical procedures.
- Medication Management : Administered medications as directed by healthcare professionals and accurately documented medication administration records.
- Medical Records Maintenance : Maintained organized and up-to-date medical records, ensuring the accuracy and confidentiality of patient information in compliance with HIPAA regulations.
- Patient Education : Educated patients on prescribed treatments, medications, and post-operative care instructions, promoting patient understanding and adherence to medical advice.
- Front Desk Duties : Managed front desk responsibilities, including appointment scheduling, patient check-in, and insurance verification, contributing to a smooth patient flow.
- Inventory Management : Monitored and replenished medical supplies and equipment to ensure the clinic's readiness for patient care and procedural needs.
- Medical Billing and Coding : Accurately coded procedures and diagnoses for insurance claims, facilitating efficient billing processes and revenue generation.
- Laboratory Assistance : Prepared and processed laboratory specimens, including blood and urine samples, and ensured timely delivery to diagnostic laboratories for testing.
- Cross-Functional Collaboration : Collaborated with healthcare providers, nurses, and administrative staff to optimize patient care and clinic operations.
- Emergency Response : Assisted in emergency situations, including CPR and first aid, following established protocols to ensure patient safety.
Medical Assistant
Westside Family Medicine
02.2004 - 05.2009
- Knowledge of Patient Rights and Legal Compliance : Possess a deep understanding of patient rights and relevant laws, including HIPAA regulations, ensuring the protection of patient privacy and confidentiality.
- Effective Communication Proficiency : Demonstrate excellent written and verbal communication skills, facilitating clear and concise interactions with patients, colleagues, and healthcare providers.
- Clinical Procedure Expertise : Proficiently navigate examination, diagnostic, and treatment room procedures, utilizing medical equipment and instruments to provide comprehensive patient care.
- Information Gathering : Skillfully observe, receive, and obtain information from diverse sources, ensuring the acquisition of accurate and relevant patient data.
- Thorough Documentation Skills : Record, transcribe, and maintain patient information in written and electronic formats, guaranteeing the accuracy and accessibility of medical records.
- Patient Assistance and Care : Provide personal assistance, medical attention, emotional support, and compassionate care to patients, colleagues, and others, fostering a nurturing and empathetic environment.
- Information Processing : Efficiently compile, code, categorize, calculate, tabulate, audit, and verify information and data, contributing to the organization and accessibility of critical medical information.
- Administrative Proficiency : Perform various administrative activities, including the maintenance of information files and the processing of paperwork, ensuring the smooth and organized operation of healthcare facilities.
Education
Associate of Science - Respiratory Therapy
Community College of Aurora
Aurora, CO05.2007
No Degree - Medical Assisting
Community College of Denver
Denver, CO2002
Skills
- GCP Certification (CITI Course)
- IATA Certification (CITI Course)
- IRB Portals: Advarra/WCG
- Medical Billing & Coding
- Medical insurance/ Prior Authorization
- Vital Signs
- Phlebotomy
- EMR/ Real Time
- Proficiency in MS Office
Timeline
Site Manager
Paradigm Clinical Research
11.2021 - 09.2023
Lead Clinical Research Coordinator
Paradigm Clinical Research
01.2020 - 11.2021
Medical Assistant
Internal Medicine
01.2014 - 01.2020
Medical Assistant
Associates Of Otolaryngology
01.2009 - 01.2011
Medical Assistant
Westside Family Medicine
02.2004 - 05.2009
Associate of Science - Respiratory Therapy
Community College of Aurora
No Degree - Medical Assisting
Community College of Denver
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