Jamie McKay
Summary
Highly skilled senior level plumber and veteran with extensive experience working in commercial and residential settings. Proven ability to exceed employer expectations through applied knowledge, problem-solving skills, troubleshooting abilities, effective communication, and team collaboration.
Overview
27
27
years of professional experience
Work History
Journeyman Plumber
Riverside Plumbing
Nashotah
05.2017 - Current
- Independently led new construction, commercial, and remodel projects, while offering process coordination and cooperation with other trades.
- Provided general residential plumbing service and repair in addition to specialized water conditioning installation and service.
- Independently performed repairs to drainage and sewer lines, utilizing specialized tools including sewer cameras and drain rooting equipment.
- Collaborated with General Contractors, Architects, and Engineers to ensure seamless integration of plumbing systems in new construction and remodel projects.
- Read and reviewed blueprints to effectively determine appropriate materials and procedures for each project.
- Maintained detailed records of job materials, time spent on jobs, services rendered and expenses incurred for each job.
- Provided exceptional customer service through friendly, clear communication and prompt responses to questions and concerns.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
- Fabricated piping pieces and components in line with design specifications for each system.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
Journey Plumber
Guthrie And Frey Water Conditioning
Hartland And Mequon Locations
05.2013 - 05.2017
- Installation, service, and repair on residential and commercial water conditioning systems.
- Lead manager at newly opened Mequon branch, providing coordination between Hartland and Mequon offices.
- Created comprehensive apprenticeship training program for new hires.
- Responsible for training and monitoring of apprentices and new employees.
- Stayed informed on new and existing equipment with formal Hellenbrand training throughout employment.
- Optimized system performance through routine maintenance, observation of system functioning, and appropriate testing when necessary.
- Provided outstanding customer service through quality work, timely response, effective communication, and friendly demeanor.
Journeyman Plumber
AAR Plumbing
West Bend WI
12.2011 - 05.2013
- Independently worked on residential and commercial plumbing systems, with primary focus on service and repair.
- Responsible for the installation of med gas piping for medical facility including nitrogen, oxygen, and carbon dioxide lines.
- Eliminated risks by correctly identifying potential safety hazards.
- Communicated with customers to provide recommendations on repairs and define project completion dates.
Plumbing Apprentice
Alpine Plumbing, Heating & Cooling
Brookfield, WI
05.2005 - 09.2008
- Plumbing Apprentice working on installation of large commercial projects.
- Awarded Apprentice of the Year, 2006
- Trained in med gas, cross connection control, and backflow prevention through Plumber's Local 75.
- OSHA 10 occupational and safety training certified.
Lance Corporal
HM Royal Forces (Army)
United Kingdom
09.1996 - 11.2002
- Detachment commander of communications.
- Awarded Best Recruit following basic training, Bassingbourne, UK
- Secure communications and cryptographic materials training, Blandford, UK.
- Satellite and radio communications training, Blandford, UK.
- Served in Operations in Kosovo as member of communications detachment at Force headquarters. NATO medal received.
- Promoted to NCO and served in operations in Bosnia. Detachment Commander for Commcen Mrkonjic Grad. Second in command at Main NATO commcen in Banja Luka. NATO medal received.
Education
Plumbing
Plumber's Local 75
Milwaukee, WI09.2010
Skills
- Highly skilled senior level plumber with management experience
- Med gas, cross connection control, and backflow prevention trained
- Medical, commercial, and residential experience
- OSHA compliance trained
- Collaborative team player with positive attitude
References
- Eric Alonboch. Former owner and senior level journeyman plumber at Riverside Plumbing. (262) 443-1044
- Bruce Zivney. Former Service and Installation Manager (retired). (414) 520-1049
- Marty Schneidewind. Service and Installation Manager. (414) 640-0551
- Dennis McCauley. Former Journeyman Plumber at Riverside Plumbing. (262) 399-7877
Timeline
Journeyman Plumber
Riverside Plumbing
05.2017 - Current
Journey Plumber
Guthrie And Frey Water Conditioning
05.2013 - 05.2017
Journeyman Plumber
AAR Plumbing
12.2011 - 05.2013
Plumbing Apprentice
Alpine Plumbing, Heating & Cooling
05.2005 - 09.2008
Lance Corporal
HM Royal Forces (Army)
09.1996 - 11.2002
Plumbing
Plumber's Local 75