Summary
Overview
Work History
Skills
Timeline
Generic

Jamie McManemy

Blairstown,IA

Summary

Detail-oriented healthcare financial and billing professional with 15+ years of experience in dental, medical, and pharmacy settings. Skilled in billing, insurance verification, prior authorizations, patient financial counseling, and office management. Known for accuracy, organizational excellence, and delivering outstanding patient support.

Overview

17
17
years of professional experience

Work History

Billing & Insurance Manager

North Liberty Oral Surgery
06.2023 - Current
  • Oversee dental and medical insurance claims, ensuring accurate coding and timely submission.
  • Verify patient insurance benefits and explain coverage to patients.
  • Manage payments, post adjustments, and reconcile accounts.
  • Supervise office operations, including scheduling, patient communication, and records management.
  • Collaborate with surgeons and staff to ensure smooth office workflow and patient satisfaction.

Financial Coordinator

University of Iowa Hospital Dentistry
05.2021 - 06.2023
  • Coordinated patient financial accounts, including insurance verification, pre-authorizations, and claims processing.
  • Explained treatment costs and insurance benefits to patients, providing clear financial counseling.
  • Submitted and followed up on dental and medical insurance claims to ensure timely reimbursement.
  • Posted payments, adjustments, and maintained accurate patient account records.
  • Supported clinic operations by assisting with scheduling, patient communications, and front-office duties.

Financial Counselor

University of Iowa Hospitals & Clinics – Organ Transplant Department
05.2017 - 05.2021
  • Provided one-on-one financial counseling and planning for transplant patients and families.
  • Secured insurance prior authorizations for evaluations, procedures, and medications.
  • Assisted patients in understanding insurance benefits, coverage limitations, and out-of-pocket responsibilities.
  • Participated in multidisciplinary transplant committee meetings to support clinical decision-making.
  • Served as a liaison between patients, providers, and insurance companies to streamline care and financial approvals.

Certified Pharmacy Technician (CPhT)

Cornerstone Apothecary
10.2008 - 05.2017
  • Assisted pharmacists in dispensing medications accurately and efficiently, ensuring patient safety.
  • Managed prescription insurance claims, prior authorizations, and patient billing inquiries.
  • Counseled patients on insurance coverage, copay assistance programs, and medication costs.
  • Maintained accurate records, inventory, and compliance with state and federal pharmacy regulations.
  • Collaborated with healthcare providers, patients, and insurance companies to resolve medication-related issues.

Skills

  • Dental & Medical Billing (CDT & CPT Codes, EOBs)
  • Insurance Verification & Prior Authorizations
  • Patient Financial Counseling & Education
  • Account Reconciliation & Payment Posting
  • Office Administration & Scheduling
  • HIPAA Compliance & Confidentiality
  • Strong Communication & Customer Service
  • Claims management
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Billing & Insurance Manager

North Liberty Oral Surgery
06.2023 - Current

Financial Coordinator

University of Iowa Hospital Dentistry
05.2021 - 06.2023

Financial Counselor

University of Iowa Hospitals & Clinics – Organ Transplant Department
05.2017 - 05.2021

Certified Pharmacy Technician (CPhT)

Cornerstone Apothecary
10.2008 - 05.2017

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