Detail-oriented Office personal experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, and bookkeeping.
Overview
22
22
years of professional experience
Work History
Behavior Technician, Para-Professional
New Caney ISD
New Caney, TX
07.2023 - Current
Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
Customer Service
Victoria's Secret & PINK
New Caney, TX
10.2022 - 07.2023
Handle customers smoothly to achieve performance targets.
Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
Dental Front Office Receptionist
NorthEast Pediatric Dental
Humble , TX
12.2021 - 10.2022
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Handled telephone and in-person requests for assistance from new and established dental practice patients.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Dental Assistant
Affordable Smiles
Porter, TX
01.2019 - 02.2020
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Laid out dental instruments and equipment before procedures.
Surgical Assistant/Clinical Coordinator
Pacific Dental Services
Houston, TX
07.2018 - 01.2019
Created and maintained sterile operating fields to minimize infection risks.
Communicated with professionalism and compassion when interacting with surgical team and patients.
Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
Dental Assistant
Kingwood Dental Specialist
Kingwood, TX
02.2012 - 05.2018
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Gathered medical information, dental health history and vitals from patients.
Supported dentist chairside with root canal and extraction procedures.
Instructed patients on postoperative care to protect dental work and promote healing.
Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
Dental Assistant
Dr. Gary McDonald
Kingwood TX, TX
01.2008 - 01.2011
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Supported dentist with completing minimally invasive and advanced surgical procedures.
Instructed and educated patients to prepare for oral surgery
Navy Corpman
USN
Chicago, IL
11.2001 - 04.2007
Performed both emergency and routine medical procedures in high-pressure environments.
Trained in combat, life savings techniques and conducting physical exams.
Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
Instructed sailors and marines in first aid, self-aid and personal hygiene procedures.
Maintained health records for marine platoons.
Served in Naval Hospital Cherry Point and clinical environments.