Jamie McShane
Kent ,OH
Summary
Skilled Communication Specialist with a proven track record at Summit Emergency Communication Center, adept in crisis management and verbal communication. Demonstrates exceptional problem-solving abilities and attention to detail, excelling in high-stakes environments. Renowned for enhancing community engagement and internal team collaboration, consistently achieving beyond expectations.
Overview
24
24
years of professional experience
Work History
Communication Specialist
Summit Emergency Communication Center
10.2023 - Current
My job duties include answering emergency and non emergency phone lines, Dispatching police, fire and EMS to non emergency and emergency calls. I also enter warrants and run information for officers. I anticipate what information they will need and am able to relay the information to the officers. I am part of the PEER support team and always try to check in on my coworkers. I pride myself in being able to find information for any type of incident.
Communication Specialist
City of Stow
06.2001 - 10.2023
Education
High School Diploma -
Stow Munroe Falls High School
Stow, OH06-1984
Skills
- Verbal communication
- Community engagement
- Editing and proofreading
- Crisis management
- Internal communications
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Timeline
Communication Specialist
Summit Emergency Communication Center
10.2023 - Current
Communication Specialist
City of Stow
06.2001 - 10.2023
High School Diploma -
Stow Munroe Falls High School
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