
Dynamic AVP Solutions Manager at BayCoast Bank with a proven track record in operations management and exceptional internal communications. Successfully led a team of eighteen, enhancing customer service and streamlining processes. Expert in budgeting and channel management, fostering a collaborative environment that drives results and supports employee development.
Managed the day to day operations for the solution center. Provided training and coaching for a staff of eighteen employees. Managed budgeting and scheduling for the department. Provided exceptional customer service to our clients. Conducting interviews/ onboarding process for all new employees. I also managed staff in our branch locations.
Just right management program through Bristol Community College, Babson school of financial studies.