Dedicated professional with strong customer service skills and a flair for creative event planning. Proven ability to design unique themes and deliver exceptional experiences.
Overview
5
5
years of professional experience
Work History
Party Decorator
Self-employeed
Wichita Falls
02.2024 - Current
Created customized party themes tailored to client preferences and specific event types, enhancing guest experience.
Designed and assembled balloon arches, centerpieces, table displays, and other decorations according to customer specifications.
Arranged and coordinated decorations to align with event aesthetics, contributing to cohesive event atmosphere.
Provided exceptional customer service to clients throughout the planning process.
Tracked and managed project expenses, including labor and material costs, ensuring budget adherence.
Sales Lead
Bath & Body Works
Wichita Falls
11.2022 - 07.2025
Trained new staff on sales techniques and store policies.
Led team in delivering exceptional customer service and product knowledge.
Resolved customer inquiries and complaints effectively and efficiently.
Collaborated with management to improve store operations and workflows.
Managed cash register operations using POS system and processed sales and returns.
Maintained attractive merchandise displays to maximize purchases.
Promoted accessories and cross-sold additional products and services through use of active persuasion.
Sales Associate
Kohl's
Wichita Falls
08.2021 - 05.2022
Assisted customers in locating products and answering inquiries.
Maintained organized merchandise displays to enhance customer shopping experience.
Stocked shelves and monitored inventory levels to ensure product availability.
Guided customers through promotions and loyalty programs for increased engagement.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions, and offered product advice.