Jamie Mensch
Lubbock,TX
Summary
Skilled team player with strong background in customer based environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Big Lots
11.2016 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Team Lead
Big Lots
11.2011 - 11.2016
- Reconciled tills and daily deposits
- Trained new team members in the specific tasks of each position
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Consulted with customers to understand desires and suggest best products to meet needs
- Met targets consistently by working hard and with strong attention to detail
- Reviewed activities regularly to identify opportunities for improvement
- Received and routed incoming mail, packages, and deliveries
- Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Guided visitors to staff members and business locations with warm, personable approach.
Education
Certificate - Business Administration
Vista College Lubbock
Lubbock, TXSkills
- Deposit funds
- Count currency
- Balance cash drawers
- Supply management
- Customer relations
- Problem-solving
- Multitasking
- Verbal communication
- Attention to detail
- Sales training
- Staff supervision
- Product presentation
- Credit returns processing
- Cash register operation
- Inventory management
- Employee scheduling
- Shrink avoidance
- Manage employees
- Fraud prevention
- Staff training and development
- Sales monitoring
- Staff development
Timeline
Assistant Manager
Big Lots
11.2016 - Current
Team Lead
Big Lots
11.2011 - 11.2016
Certificate - Business Administration
Vista College Lubbock