Jamie Miller
Spotsylvania,VA
Summary
Caring professional with excellent interpersonal and organizational abilities. Knowledge of crisis planning and security methods. Detail-oriented team player with strong communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational commitment; eager to secure an administrative position. Ready to help the team achieve department goals.
Overview
20
20
years of professional experience
Work History
School Resource Officer
Fountain Police Department
Fountain, CO
11.2019 - 05.2021
- Performed conflict resolution between student body, parents, teachers and administration.
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Thrift Store Manager
Fort Gordon Spouses Association
Fort Gordon, GA
10.2017 - 08.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Law Enforcement Officer
Fountain Police Department
Fountain, CO
06.2015 - 06.2017
- Answered emergency calls for service from citizens and business owners.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Completed paperwork and processing duties for incoming inmates and arrestees.
- Initiated collaboration between community members and police department to strengthen communication and trust.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored traffic violations, issuing citations as necessary.
Communications Specialist
US Army
Multiple Locations
07.2001 - 08.2009
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Maintained accurate documentation of messages transmitted and received.
- Completed inspections, followed maintenance schedules and completed repairs.
- Followed schedules and procedures for changing frequencies and cryptographic codes.
Education
Master of Science - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA2025
Bachelor of Science - Exercise Science
Campbell University
Buies Creek, NC12.2012
Skills
- Conflict Resolution Skills
- Liaison Skills
- Customer Service
- Incident Reporting
- Inter-Department Coordination
- De-Escalation Techniques
- Professional Report Writing
- Verbal and Written Communication
- Student Engagement
- Youth Counseling
- School safety
Timeline
School Resource Officer
Fountain Police Department
11.2019 - 05.2021
Thrift Store Manager
Fort Gordon Spouses Association
10.2017 - 08.2019
Law Enforcement Officer
Fountain Police Department
06.2015 - 06.2017
Communications Specialist
US Army
07.2001 - 08.2009
Master of Science - Clinical Mental Health Counseling
Liberty University
Bachelor of Science - Exercise Science
Campbell University