Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Miller

Spotsylvania,VA

Summary

Caring professional with excellent interpersonal and organizational abilities. Knowledge of crisis planning and security methods. Detail-oriented team player with strong communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational commitment; eager to secure an administrative position. Ready to help the team achieve department goals.

Overview

20
20
years of professional experience

Work History

School Resource Officer

Fountain Police Department
11.2019 - 05.2021
  • Performed conflict resolution between student body, parents, teachers and administration.
  • Collaborated with administration and teachers to develop crisis plans.
  • Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.

Thrift Store Manager

Fort Gordon Spouses Association
10.2017 - 08.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Law Enforcement Officer

Fountain Police Department
06.2015 - 06.2017
  • Answered emergency calls for service from citizens and business owners.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Completed paperwork and processing duties for incoming inmates and arrestees.
  • Initiated collaboration between community members and police department to strengthen communication and trust.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Monitored traffic violations, issuing citations as necessary.

Communications Specialist

US Army
07.2001 - 08.2009
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Maintained accurate documentation of messages transmitted and received.
  • Completed inspections, followed maintenance schedules and completed repairs.
  • Followed schedules and procedures for changing frequencies and cryptographic codes.

Education

Master of Science - Clinical Mental Health Counseling

Liberty University
Lynchburg, VA
2025

Bachelor of Science - Exercise Science

Campbell University
Buies Creek, NC
12.2012

Skills

  • Conflict Resolution Skills
  • Liaison Skills
  • Customer Service
  • Incident Reporting
  • Inter-Department Coordination
  • De-Escalation Techniques
  • Professional Report Writing
  • Verbal and Written Communication
  • Student Engagement
  • Youth Counseling
  • School safety

Timeline

School Resource Officer

Fountain Police Department
11.2019 - 05.2021

Thrift Store Manager

Fort Gordon Spouses Association
10.2017 - 08.2019

Law Enforcement Officer

Fountain Police Department
06.2015 - 06.2017

Communications Specialist

US Army
07.2001 - 08.2009

Master of Science - Clinical Mental Health Counseling

Liberty University

Bachelor of Science - Exercise Science

Campbell University
Jamie Miller