Jamie Mills
Lorain,OH
Summary
Dedicated team player with strong communication skills that compliment excellent organizational abilities and attention to detail. Dependable professional possesses a hard work ethic and ability to successfully perform multiple tasks. Enjoys challenge and learning new skills.
Overview
28
28
years of professional experience
Work History
Medical Biller
Norman Regional Hospital
Norman, Oklahoma
10.2008 - 06.2023
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Submitted electronic claims to various insurance carriers.
- Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.
- Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
- Provided training and support to new staff members regarding billing processes.
- Maintained accurate records of all billing activity in accordance with departmental standards.
- Processed refunds requests timely and accurately according to established protocols.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Applied HIPAA privacy and security regulations while handling patient information.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Executed account updates and noted account information in company data systems.
Sales Associate & Beauty Consultant
Dillard’s
Norman, Oklahoma
02.2008 - 09.2008
- Actively managed cosmetics counter to promote sales and satisfy customers.
- Responsible for handling various types of tender.
- Selected by both Dillard’s and Chanel to serve as a Chanel Beauty Consultant
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
Administrative Assistant/Office Manager
EastBrook Construction
Oklahoma City, Oklahoma
03.1995 - 08.2007
- Effectively managed company finances including payroll, taxes, accounts receivable and accounts payable
- Ensured accurate payroll and taxes for over 75 employees
- Thoroughly conducted yearly tax preparation
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Administrative Assistant/Office Manager (Part-time)
Mark V. Roberts, C.P.A.
Norman, Oklahoma
02.1998 - 06.2003
- Successfully conducted weekly payroll and monthly payroll taxes for over 10 client organizations
- Processed client tax returns
- Managed weekly company business including company accounts receivable, client scheduling, and filing
Education
Certificate of Completion -
Southwest Real Estate Learning Center
Oklahoma City, Oklahoma10-2007
Business Accounting Certification -
City College
Moore, Oklahoma05-2002
Diploma -
Wanette High School
Wanette, Oklahoma05-1992
Skills
- Multitasking and Organization
- Information requests
- Teamwork and Collaboration
- Billing and Collection Procedures
- Account Reconciliation
- Commercial and Private Insurance
- Clerical Support
- Balance reconciliation
- Claims Processing
- Insurance collections
- Medical claims submission
- Billing codes
- Insurance claims processing
- Medicaid and Medicare Knowledge
- Medical Billing
- Insurance Verification
Timeline
Medical Biller
Norman Regional Hospital
10.2008 - 06.2023
Sales Associate & Beauty Consultant
Dillard’s
02.2008 - 09.2008
Administrative Assistant/Office Manager (Part-time)
Mark V. Roberts, C.P.A.
02.1998 - 06.2003
Administrative Assistant/Office Manager
EastBrook Construction
03.1995 - 08.2007
Certificate of Completion -
Southwest Real Estate Learning Center
Business Accounting Certification -
City College
Diploma -
Wanette High School
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