Energetic and collaborative professional with natural aptitude for leadership and strategic planning. Possesses solid understanding of business operations, coupled with skills in financial management and team coordination. Committed to driving business growth and fostering positive company culture.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Co-owner
Starbrite Painting
11.2021 - Current
Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans
To be able to carry out the following responsibilities: Accesses organizational resources to address the different types of business-specific health and safety hazards
Supports the implementation of relevant industry-specific and OSHA guidelines
Highlights business risks associated with employee health and safety issues to facility management
Addresses employee health and safety issues within assigned scope of responsibility
Maintains a directory of the names and locations of emergency response personnel
Summons emergency services as necessary
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Established foundational processes for business operations.
Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
Enhanced business operations by implementing efficient management strategies and streamlining processes.
Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
Developed key operational initiatives to drive and maintain substantial business growth.
Conducted target market research to scope out industry competition and identify advantageous trends.
Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Networked with other businesses and customers to increase sales opportunities and contacts.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced operational risks while organizing data to forecast performance trends.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Asset Protection
Walmart
06.2021 - 11.2021
Asset Protection & Security Possesses knowledge of: Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulations
To be able to carry out the following responsibilities: Supports facility security staff
Monitors and maintains access control equipment
Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans
To be able to carry out the following responsibilities: Accesses organizational resources to address the different types of business-specific health and safety hazards
Supports the implementation of relevant industry-specific and OSHA guidelines
Highlights business risks associated with employee health and safety issues to facility management
Addresses employee health and safety issues within assigned scope of responsibility
Maintains a directory of the names and locations of emergency response personnel
Summons emergency services as necessary
Conducts compliance, safety, and food safety audits and reviews Conducts daily audits of buildings and areas
OGP Associate entails ordering, receiving, and restocking food items for delivery to customers' homes, It also involves providing a timely and accurate order, delivering the order in a safe manner, and ensuring customer satisfaction
They maintain accurate records which consist of packaging lists, itemized receipts, and order forms which are used to supply customer requests
Associates maintain a clean stocked cooler at all times in order
They complete any assigned clerical duties, such as verification of customer name and address, receiving of delivery and stocking items on shelves
It is also their responsibility to keep customers informed of the progress of the order by calling customers with estimated delivery times, also perform duties like assisting customers with questions relating to ordering and customer service, assist customers in their selection of items in the store
Are in charge of answering questions regarding product availability and price changes
They accept returns and exchanges, unwrapping merchandise and processing the customer's request accordingly
In addition, the online grocery pickup associate restocks shelves throughout the store and transports items from the storeroom or stockroom to the sales floor
They are also responsible for ordering and stocking products as requested by the manager, as well as collecting payments from customers, and maintaining cash control and deposit control
Maintenance/Custodial
LISD
01.2021 - 06.2021
Ability to clean any area as required
Move items up to 50 lbs
Handle hazardous chemicals
Interact with the public including parents, Teachers and students
Correctional Officer 4
TDCJ (Texas Department Criminal Justice)
03.2020 - 12.2020
Searches for contraband and provides security; counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs; and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights
Education Officer in the Education Department
Handling all relevant paperwork, making sure offenders attended school and dealing with Teachers and related staff
Use of Force Clerk
Completing and reviewing all Use of force paperwork for the Unit to check for accuracy
Report directly to the Warden
Use of computers, fax and copy machines
Accessing any information via unit files, video surveillance and offender information
Completing documentation to furnish to the Grievance department and Regional Offices as necessary
Compiled reports and necessary documentation for Court cases
Correctional Officer 5
TDCJ (Texas Department Criminal Justice)
08.1998 - 08.2019
Searches for contraband and provides security; counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs; and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights
Required to respond to emergency situations and perform life saving efforts as needed
Manned the outside perimeter with various weapons
Transportation driving a 12 passenger van across the State to various other TDCJ Units, hospitals and court appearances
Held security in ambulances in emergency situations
Additional Duty Safety Officer
Training offenders in initial and continuous proper chemical usage
Maintaining the proper documentation as required
Food Service Officer
Responsible for production of meals for 900 offenders on a daily basis
Working with a one million dollar budget
Scheduling offenders to work assigned areas within their capabilities
Administrative Segregation Officer
Working with high security offenders in a dangerous environment
Completing various paperwork as needed on a daily basis
Field Officer
Escorting the offenders outside the perimeter on horseback with armed supervision
Extra duty Officer
Completing and maintaining all extra duty logs of offenders who had received disciplinary sanctions and turned into the proper officials
Education
Certificate in Medical Assistant -
Continuing Education Center
Lampasas, TX
06.2020
College attended in Criminal Justice -
Central Texas College
Killeen, TX
12.2003
Skills
Custodial Experience
Vital Signs
Experience Administering Injections
Commercial Cleaning
Triage
Van Driver
Equine Experience
Security
Climbing
Law Enforcement
Laundry
Computer Operation
Data Entry
Customer service
Small business operations
Customer relations
Decision-making
Policy and procedure implementation
Sales strategies
Operations management
Records management
Business development
Strategic planning
Customer retention
Budget development
Systems management
Inventory management
Workforce management
Report generation
Customer relationship management (CRM)
Innovation mindset
Business growth
Goal setting
Product development
Employee relations
Performance analysis
Financial administration
Financial planning
Marketing expertise
Multitasking and organization
Clear communication
Team collaboration
Creative thinking
Conflict resolution
Cash flow management
Project management
Risk management
Legal compliance
Market analysis
Brand development
Business strategy
Accounting operations
Negotiation strategies
Data analysis
Verbal and written communication
Customer relationship management
Sales strategy
Financial acumen
Entrepreneurial leadership
Schedule management
Teamwork and collaboration
Desktops, laptops, and mobile devices
Business leadership
Inventory control
Purchasing and planning
Budget control
Customer service management
Effective leader
Scheduling
Employee motivation
Performance improvements
Supplier monitoring
Certification
First Aid Certification
CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Workplace English, Highly Proficient
Basic maintenance and repair, Familiar, 06/01/21
Timeline
Co-owner
Starbrite Painting
11.2021 - Current
Asset Protection
Walmart
06.2021 - 11.2021
Maintenance/Custodial
LISD
01.2021 - 06.2021
Correctional Officer 4
TDCJ (Texas Department Criminal Justice)
03.2020 - 12.2020
Correctional Officer 5
TDCJ (Texas Department Criminal Justice)
08.1998 - 08.2019
Certificate in Medical Assistant -
Continuing Education Center
College attended in Criminal Justice -
Central Texas College
First Aid Certification
CPR Certification
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