Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Jamie Molitor

213 Newton Ave NE Watertown,MN

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

24
24
years of professional experience

Work History

Inside Sales/Customer Care/OE Sales Rep

Trek Bicycle
Waterloo, USA
05.2004 - 11.2024
  • Served as the primary contact for retailers and territory managers for North America; Covered a range of topics from sales/inventory to technical support to being an empathetic ear and a calm, collected voice on the other end of the line
  • Worked with a handful of small custom bike builders who purchased items from Trek to spec on the bike
  • Frequently assisted other departments
  • Worked in the eCommerce and Warranty departments and helped establish our bike resale program
  • Trek Inside Rep of the Year 2008
  • Provided technical support for customers using the company's products or services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reduced process lags by training employees on best practices and protocols.

BoD/Volunteer & Marketing Committee

MN Off-Road Cyclists
Minneapolis, USA
01.2012 - 12.2019
  • Coordinated volunteers for events, membership drives
  • Volunteer of the Year 2015
  • Attended monthly meetings to discuss progress and future initiatives.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Shift Manager/Service Tech/Sales Associate

Wheel & Sprocket
Brookfield, USA
05.2001 - 05.2004
  • Started in sales/tech and ended as a shift manager
  • Barnett’s Certification - 2003
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Coached employees on interactions with customers to drive exceptional service.

Education

Some College (No Degree) - Journalism And Mass Communication

University of Wisconsin-River Falls
River Falls, WI

Mass Communication -

St. Cloud State University
St. Cloud, MN
05.1998

Skills

  • JDE Oracle inventory management program
  • Microsoft Suite
  • Microsoft CRM
  • Wordpress
  • Social media apps
  • Traditional media
  • Customer care
  • Inside sales
  • Peer-support specialist
  • Amateur photography
  • Storm chasing
  • Customer service
  • Technical support
  • Relationship management
  • Employee training
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Adaptability and flexibility
  • Active listening
  • E-commerce sales
  • Customer satisfaction
  • Written communication
  • Problem-solving aptitude
  • B2B and B2C sales
  • CRM software
  • Customer success management
  • Conflict resolution

Awards

  • Trek Bicycles - N.A. Inside Rep of the Year 2008
  • Global 100% club 2008, 2012
  • Grab the Mop Award 2024
  • MORC - Volunteer of the Year 2015

References

Available upon request

Timeline

BoD/Volunteer & Marketing Committee

MN Off-Road Cyclists
01.2012 - 12.2019

Inside Sales/Customer Care/OE Sales Rep

Trek Bicycle
05.2004 - 11.2024

Shift Manager/Service Tech/Sales Associate

Wheel & Sprocket
05.2001 - 05.2004

Some College (No Degree) - Journalism And Mass Communication

University of Wisconsin-River Falls

Mass Communication -

St. Cloud State University

Similar Profiles

CREATE PROFILE
Jamie Molitor