Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jamie Mominee

Kettering

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

13
13
years of professional experience

Work History

Receptionist

WAM Expedite LLC
03.2024 - Current
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Sales Representative

Charter Spectrum
10.2023 - 01.2024
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Fleet Manager

Panther Premium Logistics
07.2020 - 10.2023
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Trained drivers to manage time effectively, improving overall mileage performance.
  • Completed projects by effectively delegating tasks and overseeing employee performance.
  • Organized records of vehicles, schedules and completed orders.
  • Maintained accurate driver information for delivery scheduling.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Was in charge of 25 cargo vans vehicle maintenance and maintenance records.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.

Server & Bartender/Shift Leader

Frickers
01.2013 - 05.2019
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Fairmont High School
05.2008

Skills

  • Bookkeeping
  • Scheduling
  • Client relationship management
  • Meeting coordination

Accomplishments

  • Responded to over 50 customer inquiries each day.

Languages

English
Native or Bilingual

Timeline

Receptionist

WAM Expedite LLC
03.2024 - Current

Sales Representative

Charter Spectrum
10.2023 - 01.2024

Fleet Manager

Panther Premium Logistics
07.2020 - 10.2023

Server & Bartender/Shift Leader

Frickers
01.2013 - 05.2019

High School Diploma -

Fairmont High School

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