Results-driven Account Executive with expertise in managing client relationships and enhancing customer satisfaction. Proven ability to streamline processes and cultivate connections with key decision-makers to drive business growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Account Executive
Regions Title Agency, LLC
Troy
10.2016 - Current
Managed client accounts and ensured accurate documentation for transactions.
Facilitated communication between clients and internal teams to resolve issues.
Developed presentations for client meetings to showcase services offered.
Collaborated with title officers to prepare closing documents efficiently.
Maintained up-to-date knowledge of industry regulations and compliance requirements.
Assisted clients in understanding title insurance products and services available.
Coordinated with real estate agents to streamline transaction processes effectively.
Provided timely customer service support to resolve any issues quickly and efficiently.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Attended networking events to build relationships with potential customers.
Identified potential new customers through research of industry trends and competitive analysis.
Created marketing materials, including brochures and presentations, to showcase products and services.
Developed pricing strategies tailored to individual clients based on their unique needs.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Account Executive
Central Land Title Agency LLC
Utica
08.2007 - 10.2016
Managed client accounts and ensured accurate documentation for transactions.
Facilitated communication between clients and internal teams to resolve issues.
Developed presentations for client meetings to showcase services offered.
Collaborated with title officers to prepare closing documents efficiently.
Maintained up-to-date knowledge of industry regulations and compliance requirements.
Assisted clients in understanding title insurance products and services available.
Coordinated with real estate agents to streamline transaction processes effectively.
Provided timely customer service support to resolve any issues quickly and efficiently.
Attended networking events to build relationships with potential customers.
Created marketing materials, including brochures and presentations, to showcase products and services.
Developed pricing strategies tailored to individual clients based on their unique needs.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Owner/Account Executive
Regency Title Agency, LLC
Southfield
06.2000 - 08.2007
Negotiated terms for title insurance policies with clients and other agents.
Assisted in the preparation of settlement packages which included title insurance policies, deeds, mortgage notes.
Advised clients on loan options, mortgage rates, title insurance policies, and other related issues.
Prepared loan closing packages including title insurance policies, closing statements, and deed of trust.
Verified title insurance policies were issued in accordance with loan requirements.
Processed title insurance policies and issued commitments for title insurance coverage.
Prepared loan packages for submission to lenders, including required documents such as title insurance policies.
Explained various types of title insurance policies available for purchase.
Monitored changes in local laws that may affect title insurance policies.
Verified accuracy of title insurance documents prior to closing process.
Reviewed and approved title insurance policies for accuracy and completeness.
Researched issues regarding title insurance policies, lien releases, subordination agreements and other legal documents related to mortgages.
Prepared closing documents such as deeds, mortgages, title insurance policies.
Assisted in preparing title insurance policies and endorsements as required by lenders or buyers and sellers.
Advised clients on legal issues related to purchasing a property, such as closing costs, title insurance, and deed restrictions.
Reviewed title insurance commitments for proper recording of real estate assessments prior to closing.
Performed title searches for properties included in estates and prepared title insurance policies when needed.
Assisted customers in understanding the importance of title insurance coverage.
Researched public records to identify potential issues that may affect title insurance coverage.
Education
High School Diploma -
Lutheran High School North
Macomb
06-1990
Skills
Marketing strategy
Problem solving
Networking skills
Systems and software expertise
Customer relationships
Managing client relationships
Title insurance processing
Closing document preparation
Loan closing documentation
Title document preparation
Remote Online Notary Closer for US Citizens and International