Jamie Nehrenberg
Altadena,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Factory Kitchen Hospitality Group
08.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Front Desk Receptionist
TCM Healing Center
07.2014 - 08.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Bachelor of Arts - Business Management
Azusa Pacific University
Azusa, CA05.2014
Skills
- Data Entry Documentation
- Multi-Line Phone Systems
- Patient Scheduling
- Office Supplies and Inventory
- Proficiency in Medical Management Systems
- File Maintenance
- Insurance Claims Handling
- Office Management
Timeline
Administrative Assistant
Factory Kitchen Hospitality Group
08.2016 - Current
Front Desk Receptionist
TCM Healing Center
07.2014 - 08.2016
Bachelor of Arts - Business Management
Azusa Pacific University
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