Jamie Newland
Independence,MO
Summary
Accomplished Program Coordinator offering experience driving and maintaining a successful hospital based quality program aimed at meeting the needs of the patient and hospital staff. Highly skilled at building lasting relationships with staff and leadership with the goal of motivating the healthcare team to provide excellent care. Exceptional capacity to multitask and manage competing priorities, with a focus on researching, implementing, and educating best practice standards throughout the facility.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Stroke Program Coordinator RN- Lead
Centerpoint Medical Center
09.2017 - Current
- Management of TJC Certified Primary Stroke Center & stroke team employee
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Track and trend data metrics, meeting overall door to needle time of
- Led training sessions for emergency services, hospital staff and providers, fostering a knowledgeable and cohesive team environment.
- TJC Data entry and validation of abstraction
- Participate in multiple hospital committees; Peer Review and Mortality Case Review; critical care committee, Medical Executive committee
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Designed program implementation and performance improvement plan based on key data points and regulatory requirements
- Frequent review of clinical practice guidelines implementation and updates to internal process, order sets, nursing education and EMR to promote evidence based, up to date patient care
- Collaborated as division stroke team lead with other program coordinators across HCA Midwest to achieve consistency in stroke program objectives and services.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Provided ongoing direction and leadership for program operations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Provided exceptional customer service to patients and staff through prompt response times and attentive assistance with care and education.
Performance Improvement Coordinator
St. Mary's Medical Center
04.2016 - 09.2017
- Implemented best practices in process management, enhancing overall organizational efficiency and effectiveness in adherence to clinical practice guidelines
- Solely responsible to run and maintain Core Measure program
- Provided ongoing coaching and feedback to staff members, improving skills and fostering professional growth regarding nursing care related to evidence based practice guidelines
- Daily, concurrent monitoring of hospital census for meeting Core Measure guidelines including Stroke, Sepsis, VTE, & IMM
- Developed Sepsis Committee and serve as committee chair
- Successfully tackled complex challenges related to process bottlenecks in Sepsis care and inefficiencies by utilizing innovative problem-solving approaches that delivered measurable results.
- Researched and implemented new improvement systems and methodologies, which increased operational efficiency.
- Collaborated with cross-functional teams to identify opportunities for performance enhancements.
- Created education program for nursing staff regarding core measures & developed sepsis education for all RN's
- Mortality and Peer Review Experience
- Assisted in TJC Certification for hospital, stroke and stemi programs
Registered Nurse/ Charge Nurse
St. Mary's Medical Center
11.2014 - 04.2016
- Telemetry Unit direct patient care
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted in training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Surgical and Bariatric Navigator
St. Mary's Medical Center
11.2012 - 09.2014
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Served as a liaison between patients, families, clinicians, clinic and hospital staff throughout the entire surgical process.
- Round on patients daily- Round with physicians, incision care education and demonstration with patient
- Data management of program specific metrics and surgical volume growth
- Case Management assessment and discharge planning, arranging for discharge needs, daily communication with physicians to ensure patient needs are met at discharge
- Participate in Patient Care and Informatics Council and Surgical Service-line Executive Committee
- Initial development of Bariatric Lap Band Program, management of patients, education, monthly support group and coordinated follow up appointments
Registered Nurse
St. Mary's Medical Center
01.2011 - 11.2012
- Orthopedic and Post Operative Unit
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Education
Bachelors of Science Degree - Nursing
University of Central Missouri
Warrensburg, MO12.2010
Skills
- Program Management
- Process Improvements
- Data Analysis
- Meditech EMR
- Microsoft Office
- Medical record review
- Clinical assessment
Accomplishments
2023 HCA Healthcare Leadership Academy Graduate
2022 HCA Quality University Graduate
2021 chosen by hospital physicians for the 2021 RN Clinical Excellence Award
Certification
- Registered Nurse (RN), State of Missouri
- ACLS Certified
Timeline
Stroke Program Coordinator RN- Lead
Centerpoint Medical Center
09.2017 - Current
Performance Improvement Coordinator
St. Mary's Medical Center
04.2016 - 09.2017
Registered Nurse/ Charge Nurse
St. Mary's Medical Center
11.2014 - 04.2016
Surgical and Bariatric Navigator
St. Mary's Medical Center
11.2012 - 09.2014
Registered Nurse
St. Mary's Medical Center
01.2011 - 11.2012
Bachelors of Science Degree - Nursing
University of Central Missouri
- Registered Nurse (RN), State of Missouri
- ACLS Certified
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