Dynamic Workers' Compensation Billing Specialist with proven expertise at Midland Professional Services. Skilled in insurance verification and claims submission, I excel in effective communication and attention to detail, ensuring compliance and timely payments. Recognized for developing strong client relationships and enhancing billing accuracy, I thrive in fast-paced environments while managing multiple priorities.
Overview
29
29
years of professional experience
Work History
Workers' Compensation Billing Specialist
Midland Professional Services (The Midland Group)
Lawrence, KS
08.2021 - Current
Collaborated with team members to meet project deadlines.
Followed safety protocols to ensure workplace compliance.
Communicated regularly with supervisors regarding progress of projects and completed tasks.
Established professional working relationships with staff from various levels.
Developed and implemented safety protocols to ensure compliance with health and safety regulations.
Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Processed invoices and maintained accurate billing records for multiple clients.
Verified insurance coverage and identified third-party payers for billing purposes.
Reviewed medical records to ensure accuracy of billing information and patient data.
Monitored accounts receivable activity to ensure timely payment of invoices.
Managed all payments processing, invoicing and collections tasks.
Executed account updates and noted account information in company data systems.
Submitted claims to insurance companies.
Developed strong professional rapport with vendors and clients.
Enforced compliance with organizational policies and federal requirements regarding confidentiality.
Performed comprehensive analysis to verify correctness of motor vehicle and workers' compensation claims.
Weighed envelopes containing statements to determine correct postage and affix postage.
Kitchen Staff Member
OPAA Food Management Inc.
Perry , KS
02.2021 - 08.2021
Maintained cleanliness and organization of kitchen workspace and equipment.
Assisted chefs in cooking, plating, and presenting dishes for service.
Collaborated with team members to ensure timely food preparation and delivery.
Operated kitchen equipment like ovens, fryers, and slicers safely and efficiently.
Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
Kept track of food waste and spoilage to ensure minimal loss.
Sales Associate
Bald Eagle Mercantile
Topeka, KS
03.2020 - 02.2021
Processed transactions accurately using point-of-sale systems and cash registers.
Helped customers find specific products, answered questions, and offered product advice.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Greeted customers and provided exceptional customer service.
Ribbon Extruder Assistant
Hallmark Cards Distribution Center
Lawrence , KS
01.1997 - 01.2009
Assisted in packaging products for efficient distribution to retailers.
Handled routine equipment checks to maintain safe working conditions.
Participated in training sessions to learn safety protocols and operational procedures.
Communicated effectively with supervisors regarding daily task progress and challenges.
Followed established guidelines for quality control during product handling processes.
Maintained positive working relationship with fellow staff and management.
Operated machinery to ensure efficient production processes.
Observe machine operations to detect any problems or defects in the finished product.
Record production information such as quantities produced and materials used on daily logs.
Education
High School Diploma -
Lawrence High School
Lawrence, KS
05-1995
Liberal Arts, Psychology (May 1996)
Johnson County Community College
Overland Park, KS
Skills
Workers' compensation billing
Insurance verification
Medical record review
Team collaboration
Effective communication
Attention to detail
Denial management and follow up
Claims submission
HIPAA compliance
Account follow-up
EOB review
Claim negotiation
Fee schedule review
Data entry
Multitasking and organization
Medical billing technology
Proficiency in Cerner, SSI, Optimum, insurance portals, Omnissa Horizons, ECW, Faxage, and the Department of Labor
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